Cristina De La Cruz
Palmdale,CA
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Jack In The Box
08.2013 - 04.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw food preparation and monitored safety protocols.
Education
GED -
AV Adult School
Palmdale, CA01.2024
Skills
- Customer Engagement
- Staff Management
- Staff Scheduling
- Conflict Resolution Techniques
- Supervisory Skills
- Inventory Control and Record Keeping
- Food Service Background
- Customer Service
- Leadership Abilities
- Time Management
- Staff Training
- Payroll Administration
- ServeSafe Manager
Timeline
Restaurant Manager
Jack In The Box
08.2013 - 04.2023
GED -
AV Adult School
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