Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Del Toro

San Antonio

Summary

Adaptable professional with extensive bar knowledge and customer service with a positive track record with community engagement. Committed to fostering a plan that is proven to build success. Efficient workflow management to help maintain smooth operations during peak periods.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Social Media Director

Ridgway Area Chamber of Commerce
Ridgway, CO
05.2025 - 04.2026
  • Developed and executed social media campaigns to enhance community engagement.
  • Analyzed audience insights to inform content strategy and improve outreach efforts.
  • Collaborated with local businesses to promote events through digital platforms.
  • Managed social media accounts, ensuring consistent brand messaging across channels.
  • Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
  • Coordinated live event coverage across multiple platforms, driving real-time engagement from target audiences at key moments throughout events.
  • Stayed current on industry trends, incorporating new tools and tactics to keep campaigns fresh and relevant.
  • Enhanced customer engagement through consistent and creative content creation across multiple platforms.
  • Streamlined workflow processes to improve efficiency within the social media team, resulting in higher-quality output.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Created and managed social media campaigns to increase brand engagement.

Bartender

Eatery66
Ridgway, CO
07.2025 - 04.2026
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure efficient service and compliance with health standards.
  • Engaged with customers, providing recommendations based on preferences to build rapport and increase satisfaction.
  • Assisted in inventory management by tracking supplies and placing orders to minimize shortages.
  • Adapted quickly to high-pressure environments during peak hours while maintaining quality service standards.
  • Collaborated with kitchen staff to synchronize food and beverage service for a seamless dining experience.
  • Trained new bartenders on drink preparation techniques, menu items, and customer service protocols.
  • Monitored alcohol consumption levels to ensure responsible serving practices and adherence to local regulations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bar Manager

Chipeta Lodge Resort + Spa
San Antonio, TX
06.2024 - 07.2025
  • Managed daily operations of bar, ensuring exceptional guest experiences and efficient service delivery.
  • Developed and implemented innovative cocktail menu, enhancing customer satisfaction and engagement.
  • Trained and mentored staff on beverage preparation techniques and customer service standards.
  • Oversaw inventory management, optimizing stock levels to reduce waste and maintain cost efficiency.
  • Coordinated special events, customizing drink offerings to align with client preferences and themes.
  • Ensured compliance with health regulations, maintaining a safe and clean bar environment for patrons.
  • Analyzed customer feedback to refine service processes, driving continuous improvement in bar operations.

Bartender

Piglatin Cocina
Colorado Springs, CO
04.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Kitchen Staff Member and Bartender

Cheba Hut Toasted Subs
Colorado Springs, CO
03.2022 - 02.2023
  • Prepared and assembled menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety compliance.
  • Collaborated with team members to optimize workflow during high-volume service periods.
  • Trained new staff on food preparation techniques and proper sanitation practices.

Bartender

East Coast Deli
Colorado Springs, CO
11.2020 - 07.2021
  • Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
  • Trained new servers on menu offerings, point-of-sale systems, and customer interaction techniques.
  • Implemented inventory management practices to minimize waste and optimize stock levels.

Server

Old Chicago Pizza
Colorado Springs, CO
10.2019 - 05.2021
  • Developed strong rapport with regular customers, enhancing overall dining experience and loyalty.
  • Conducted routine cleanliness checks to uphold health standards and ensure safe dining environment.
  • Streamlined table turnover processes through effective communication with team members, increasing efficiency.
  • Resolved customer complaints promptly, leading to improved satisfaction ratings and repeat business.

Server

Twin Peaks Restaurants
Odessa, TX
03.2019 - 10.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Chili's Bar and Grill
Odessa, TX
10.2017 - 03.2019
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Cashier

Academy Sports + Outdoors
San Antonio, TX
05.2015 - 08.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring accountability for daily sales.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and best practices.

Education

Social Work

University of Texas-Permian Basin
Odessa

Skills

  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Customer service
  • Strong multitasking
  • Payment processing
  • Handling difficult customers
  • Cash register operation

Certification

  • TIPS License - Exp. August 2026

Timeline

Bartender

Eatery66
07.2025 - 04.2026

Social Media Director

Ridgway Area Chamber of Commerce
05.2025 - 04.2026

Bar Manager

Chipeta Lodge Resort + Spa
06.2024 - 07.2025

Bartender

Piglatin Cocina
04.2023 - 06.2024

Kitchen Staff Member and Bartender

Cheba Hut Toasted Subs
03.2022 - 02.2023

Bartender

East Coast Deli
11.2020 - 07.2021

Server

Old Chicago Pizza
10.2019 - 05.2021

Server

Twin Peaks Restaurants
03.2019 - 10.2019

Bartender

Chili's Bar and Grill
10.2017 - 03.2019

Cashier

Academy Sports + Outdoors
05.2015 - 08.2017

Social Work

University of Texas-Permian Basin