Cristina Del Toro
San Antonio
Summary
Adaptable professional with extensive bar knowledge and customer service with a positive track record with community engagement. Committed to fostering a plan that is proven to build success. Efficient workflow management to help maintain smooth operations during peak periods.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Media Director
Ridgway Area Chamber of Commerce
Ridgway, CO
05.2025 - 04.2026
- Developed and executed social media campaigns to enhance community engagement.
- Analyzed audience insights to inform content strategy and improve outreach efforts.
- Collaborated with local businesses to promote events through digital platforms.
- Managed social media accounts, ensuring consistent brand messaging across channels.
- Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
- Coordinated live event coverage across multiple platforms, driving real-time engagement from target audiences at key moments throughout events.
- Stayed current on industry trends, incorporating new tools and tactics to keep campaigns fresh and relevant.
- Enhanced customer engagement through consistent and creative content creation across multiple platforms.
- Streamlined workflow processes to improve efficiency within the social media team, resulting in higher-quality output.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Created and managed social media campaigns to increase brand engagement.
Bartender
Eatery66
Ridgway, CO
07.2025 - 04.2026
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient service and compliance with health standards.
- Engaged with customers, providing recommendations based on preferences to build rapport and increase satisfaction.
- Assisted in inventory management by tracking supplies and placing orders to minimize shortages.
- Adapted quickly to high-pressure environments during peak hours while maintaining quality service standards.
- Collaborated with kitchen staff to synchronize food and beverage service for a seamless dining experience.
- Trained new bartenders on drink preparation techniques, menu items, and customer service protocols.
- Monitored alcohol consumption levels to ensure responsible serving practices and adherence to local regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Manager
Chipeta Lodge Resort + Spa
San Antonio, TX
06.2024 - 07.2025
- Managed daily operations of bar, ensuring exceptional guest experiences and efficient service delivery.
- Developed and implemented innovative cocktail menu, enhancing customer satisfaction and engagement.
- Trained and mentored staff on beverage preparation techniques and customer service standards.
- Oversaw inventory management, optimizing stock levels to reduce waste and maintain cost efficiency.
- Coordinated special events, customizing drink offerings to align with client preferences and themes.
- Ensured compliance with health regulations, maintaining a safe and clean bar environment for patrons.
- Analyzed customer feedback to refine service processes, driving continuous improvement in bar operations.
Bartender
Piglatin Cocina
Colorado Springs, CO
04.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kitchen Staff Member and Bartender
Cheba Hut Toasted Subs
Colorado Springs, CO
03.2022 - 02.2023
- Prepared and assembled menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety compliance.
- Collaborated with team members to optimize workflow during high-volume service periods.
- Trained new staff on food preparation techniques and proper sanitation practices.
Bartender
East Coast Deli
Colorado Springs, CO
11.2020 - 07.2021
- Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Trained new servers on menu offerings, point-of-sale systems, and customer interaction techniques.
- Implemented inventory management practices to minimize waste and optimize stock levels.
Server
Old Chicago Pizza
Colorado Springs, CO
10.2019 - 05.2021
- Developed strong rapport with regular customers, enhancing overall dining experience and loyalty.
- Conducted routine cleanliness checks to uphold health standards and ensure safe dining environment.
- Streamlined table turnover processes through effective communication with team members, increasing efficiency.
- Resolved customer complaints promptly, leading to improved satisfaction ratings and repeat business.
Server
Twin Peaks Restaurants
Odessa, TX
03.2019 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Chili's Bar and Grill
Odessa, TX
10.2017 - 03.2019
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier
Academy Sports + Outdoors
San Antonio, TX
05.2015 - 08.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability for daily sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
Education
Social Work
University of Texas-Permian Basin
OdessaSkills
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Customer service
- Strong multitasking
- Payment processing
- Handling difficult customers
- Cash register operation
Certification
- TIPS License - Exp. August 2026
Timeline
Bartender
Eatery66
07.2025 - 04.2026
Social Media Director
Ridgway Area Chamber of Commerce
05.2025 - 04.2026
Bar Manager
Chipeta Lodge Resort + Spa
06.2024 - 07.2025
Bartender
Piglatin Cocina
04.2023 - 06.2024
Kitchen Staff Member and Bartender
Cheba Hut Toasted Subs
03.2022 - 02.2023
Bartender
East Coast Deli
11.2020 - 07.2021
Server
Old Chicago Pizza
10.2019 - 05.2021
Server
Twin Peaks Restaurants
03.2019 - 10.2019
Bartender
Chili's Bar and Grill
10.2017 - 03.2019
Cashier
Academy Sports + Outdoors
05.2015 - 08.2017
Social Work
University of Texas-Permian Basin