Cristina Guccione

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Responded to patient phone calls efficiently.

Handled menu inquiries efficiently.

Resolved service-related problems to improve overall customer experience.

Coordinated the assembly and distribution of patient trays.

Assisting patients with menus choices

Maintained inventory levels in nourishment rooms on patient floors.

Prepared salads, sandwiches, and fruit for patient trays.

• Greeted customers entering cafe and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash and credit card transactions with excellent accuracy levels.