Cristina Guzman

• Staying current of the changes within the California Child Development regulations governing operation of child care centers.
• Enforces Office of Head Start and State of California licensing rules and regulations for all areas that concern parents of children enrolled or in the process of enrolling at child care centers.
• Follows Office of Head Start, Department of Social Service s Licensing Division and agency regulations and standards to maintain a safe environment for children and employees
• Works in conjunction with the management team in completion of program goals, on-going monitoring, program self- assessment and program information report data.
• Develops written service area plans based on the Head Start Performance Standards, Head Start Act and community assessment.
• Launched calendar of engagement activities for members.
• Responsible for the quality and timeliness of work, meeting project deadlines, submitting monthly paperwork and reports and achieving optimal results with little need for oversight.

● Direct contact with foster youth, at risk youth, youth who have been adopted and care providers

● Report and submit Child Protective Services Reports as required by mandated reporting laws

● Provide intervention in support of identified behavior to youth and care providers/or family members per Tx plans

● Attend child/youth family team meetings and maintain client and case confidentiality per HIPPA laws

● Monitor success of interventions, complete contact notes within 48 hours and report to lead on the case.

● Access to the Anasazi/Cerner program to complete contact notes and scheduling

• Supported program leadership in handling day-to-day management needs of busy office.
• Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
• Conducted home visits across Tulare County to check on patients' well-being.
• Managed residential discharges for facility and coordinated after-care activities.
• Coordinated referrals to community services to help clients obtain needed support.
• Oversaw day-to-day activities of residents in Foster Care facility.

● Answer phones in a timely manner and conduct transfer calls as necessary

● Provide patient of necessary instructions required for the appointment

● Direct contact with other medical providers, clinics or hospitals to schedule patient MRI studies and other anointments.

● Maintain log of all x-ray films entering and exiting location and provide x-ray films and reports for subpoenas

● Direct money management, ensure transactions have receipt attached

Communicate with departments regarding any rescheduled or cancelled appointments

● Maintain and follow HIPPA laws

● Maintain communication and records with Department of Social Services, Workers Compensation, Insurances, Attorneys and Auditors

● Provide and maintain medical record for physicians, technicians, and other medical personnel

● Prepare and follow through on facility food menus according to dietary and nutritional needs

● Provide completed meals to residents, employees and patrons

● Maintain facility cleanliness

● Train new employees as directed