Cristina Hernandez
Oklahoma City,OK
Summary
Accomplished Branch Manager with a proven track record at Red River Credit, enhancing branch operations and customer satisfaction. Expert in loan documentation and staff management, I excel in bilingual communication and multitasking. Demonstrated success in driving revenue and streamlining processes, ensuring top-notch client relationships and operational efficiency.
Overview
18
18
years of professional experience
Work History
Branch Manager
Red River Credit
Oklahoma CIty, Oklahoma
07.2020 - 01.2025
- Filing a court document.
- Collecting payments.
- Coordinated approval or rejection of lines of credit
- Reviewed loan applications to ensure accuracy
- Coordinated preparation of external audit materials and external financial reporting.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Tag Office Trainer
Kimray Inc.
Oklah, OK
11.2006 - 08.2020
- Train new people coming into the tag office.
- Print out shop orders for Parts Pullers and Final Assembly.
- Verify that all the paperwork is correct.
- Collaborate with the IT department, Engineering, and the Assembly Supervisor to identify issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Set up tag machines and verify that tag machines are up to date on maintenance.
Education
High School Diploma -
Gladys Porter High School
Brownsville, TX05-1989
Some College (No Degree) - Special Education
The University of Texas Rio Grande Valley Brownsvi
Brownsville, TXSkills
- Bilingual (Spanish and English)
- Customer relationships
- Staff management
- Branch operations management
- Loan documentation
- Excellent work ethic
- Verbal/written communication
- Client relationship management
- Multi-tasking
Timeline
Branch Manager
Red River Credit
07.2020 - 01.2025
Tag Office Trainer
Kimray Inc.
11.2006 - 08.2020
High School Diploma -
Gladys Porter High School
Some College (No Degree) - Special Education
The University of Texas Rio Grande Valley Brownsvi
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