ERIK A. MENDOZA
Los Angeles,CA
Summary
Detail-oriented Patient Access professional with extensive experience in emergency department registration, admissions, and insurance verification. Currently serving as Interim Admitting Supervisor, overseeing efficient patient service and cross-department communication. Committed to enhancing workflow support and accurate documentation while pursuing growth in Patient Access leadership.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Interim Admitting Supervisor
Hollywood Presbyterian Medical Center
Los Angeles, CA
09.2026 - Current
- Oversaw day-to-day admitting and patient access operations in interim supervisory role.
- Coordinated staff and streamlined registration workflows to resolve operational concerns promptly.
- Collaborated with team members and hospital departments to ensure accurate documentation and enhance patient service.
Emergency Admissions
Hollywood Presbyterian Hospital
Los Angeles, CA
04.2025 - 01.2026
- Coordinated patient flow and transitions between emergency and inpatient services to optimize care delivery.
- Registered emergency department patients and verified demographic and insurance information to support accurate admissions.
- Guided colleagues on registration procedures and ensured staffing coverage during shortages.
- Collaborated with leadership, nursing, and other departments to resolve patient concerns and improve workflow.
Emergency Admissions
Providence Saint Joseph Hospital
Los Angeles, CA
11.2024 - 02.2025
- Collaborated with clinical departments and emergency response personnel to facilitate efficient patient service and transport.
- Managed patient check-in, demographic collection, insurance verification, consents, and secure document uploads to ensure a smooth admission process.
- Supported front- and back-office workflows, patient billing collections, and clinical student assistance to enhance operational effectiveness.
Clinical / Front & Back Office Support
Pasadena Nephrology
Los Angeles, CA
10.2023 - 10.2024
- Executed clinical and administrative tasks including taking vital signs, administering injections, conducting urine tests, and processing lab orders.
- Facilitated insurance verification, managed surgical admission referrals, coordinated appointment scheduling, and maintained medical records.
- Executed daily responsibilities with precision and attention to detail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Assistant
Nanoom Medical Group
Los Angeles, CA
01.2022 - 10.2023
- Verified insurance coverage, administered COVID-19 vaccines and tests, communicated results to patients to ensure informed care.
- Maintained accurate testing records and supported high-volume clinic operations to facilitate patient flow and care delivery.
- Collected patient vital signs and updated electronic health records accurately.
- Assisted providers with routine examinations and office procedures during patient care.
- Prepared exam rooms and clinical supplies for patient visits at Nanoom Medical Group.
Medical Assistant
Los Angeles LGBT Center
Los Angeles, CA
09.2018 - 01.2022
- Executed blood draws, injections, EKGs, vital signs, wound care, and front-office registration to ensure patient care and efficient operations.
- Collected vitals and updated electronic health records.
- Prepared exam rooms and sterilized clinical equipment.
- Managed patient intake and rooming at Nanoom Medical Group.
- Assisted multiple providers and facilitated student orientation and training to enhance onboarding experience.
Medical Assistant Receptionist / Extern
Dr. Troungs Upper Cervical Chiropractor
Los Angeles, CA
07.2018 - 07.2018
- Coordinated scheduling, conducted insurance checks, processed billing, managed pharmacy orders, and provided clinical support during 200-hour externship.
- Scheduled appointments and coordinated patient flow through front desk.
- Managed patient intake and histories for upper cervical chiropractic visits.
- Coordinated patient appointments at front desk. and coordinated patient flow through front desk.
Education
Medical Assistant (MA) -
American Career College
LVN Program -
American Career College
Skills
- Patient Access & Admissions
- Emergency Department Registration
- Patient Registration
- Patient Flow
- Insurance Verification
- Patient Demographics & Consents
- Epic, Paragon, Allscripts & Citrix
- Team coordination
- Bilingual: English/Spanish
Certification
- Phlebotomy Certified
- Lab Tech Certified
- Family Reunification Certified
Timeline
Interim Admitting Supervisor
Hollywood Presbyterian Medical Center
09.2026 - Current
Emergency Admissions
Hollywood Presbyterian Hospital
04.2025 - 01.2026
Emergency Admissions
Providence Saint Joseph Hospital
11.2024 - 02.2025
Clinical / Front & Back Office Support
Pasadena Nephrology
10.2023 - 10.2024
Medical Assistant
Nanoom Medical Group
01.2022 - 10.2023
Medical Assistant
Los Angeles LGBT Center
09.2018 - 01.2022
Medical Assistant Receptionist / Extern
Dr. Troungs Upper Cervical Chiropractor
07.2018 - 07.2018
Medical Assistant (MA) -
American Career College
LVN Program -
American Career College