Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Cristina Mardian

Phoenix,AZ

Summary

Dynamic Registered Medical Assistant with extensive experience at Valleywise Health, skilled in patient assessments and HIPAA compliance. Proven ability to enhance patient care through effective communication and compassionate support. Proficient in immunization administration and laboratory specimen collection, ensuring accurate documentation and efficient office operations. Fluent in Spanish, fostering inclusive patient interactions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Valleywise Health
09.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Associate of Arts -

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
08-2017

Skills

  • Immunization administration
  • Laboratory specimen collection
  • Clinical documentation
  • Phlebotomy techniques
  • Vital sign monitoring
  • First aid and CPR
  • Vital signs measurement
  • OB/GYN procedures

Accomplishments

  • Recognized for going above and beyond the call of duty.

Certification

  • CNA - Certified Nurse Assistant
  • RMA - Registered Medical Assistant

Languages

Spanish
Professional Working

Timeline

Registered Medical Assistant

Valleywise Health
09.2017 - Current

Associate of Arts -

Maricopa Community Colleges, Phoenix College