Cristina-Maria Moga
Millsboro,United States
Summary
Efficient and authentic professional with multicultural experience and strong relationship-building skills. Guided by core values of honesty, balance, and helpfulness. Bachelor's degrees in Communication and Public Relations, and Aesthetics. Fluent in English, Spanish, and Romanian. Enjoys reading, family time, and sports. Ready to contribute expertise to new projects.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Esthetician
Artistic Designs Hair Salon
Lewes, DE
04.2023 - Current
- Assisted in developing monthly promotional campaigns to attract new clients.
- Increasing by 10% retail sales compared with last year.
- Increasing by 5% salon's financial gain.
- Implemented strategies that increased client acquisition and retention, as well as facilitated upselling of premium services.
Front Desk Receptionist
Artistic Designs Hair Salon
Lewes, DE
04.2023 - Current
- Developed relationships with guests to meet client needs and encourage repeat service.
- Listened closely to customer complaints and responded appropriately to issues.
- Handled payments and processed credit card transactions.
- Performed an inventory assessment for products untouched for an extended period, achieving a 95% accuracy rate.
- Manage over 30 customers per day, by phone and in person.
Cook
Sodel Concepts
Fenwick Island, DE
07.2020 - 02.2024
- Produced high volume covers per day, between 800 and 1000 covers and maintained near-perfect customer satisfaction scores.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated the ability to effectively handle demanding situations and maintain productivity under pressure.
Hostess
Mateo
Ocean City, MD
06.2020 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Team Assistant
Continental Tire
Timisoara, Timis
12.2018 - 06.2019
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Methodically conducted a thorough inventory of an entire department's equipment, documenting equipment quantities, location and specifications with precision and attention to detail. Achieved a 98% accuracy rate, ensuring precise inventory records and optimizing operational efficiency.
- Managed the logistics and coordination of a team-building event for 35 employees, focusing on fostering collaboration and communication within the team. Overseeing scheduling, venue arrangements and activity planning to facilitate an engaging experience.
Sales Associate
Marionnaud
Timisoara, Timis
04.2018 - 06.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed over 100 clients per day.
Sales Associate
Motivi
Timisoara, Timis
04.2016 - 07.2016
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Recommended accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
Education
Esthetician - Esthetics
Delaware Learning Institute of Cosmetology
Dagsboro, DE 06.2022 - 06.2022
Bachelor - Communication And Public Relations
University of Polytechnic
Romania 09.2015 - 06.2018
Skills
Organization and Time Management
undefinedTimeline
Esthetician
Artistic Designs Hair Salon
04.2023 - Current
Front Desk Receptionist
Artistic Designs Hair Salon
04.2023 - Current
Esthetician - Esthetics
Delaware Learning Institute of Cosmetology
06.2022 - 06.2022
Cook
Sodel Concepts
07.2020 - 02.2024
Hostess
Mateo
06.2020 - 10.2020
Team Assistant
Continental Tire
12.2018 - 06.2019
Sales Associate
Marionnaud
04.2018 - 06.2018
Sales Associate
Motivi
04.2016 - 07.2016
Bachelor - Communication And Public Relations
University of Polytechnic
09.2015 - 06.2018
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