Cristina Medina
Woodlake,CA
Summary
Compassionate Medical Assistant at Family Health Care Network, excelling in patient care and phlebotomy. Recognized for maintaining HIPAA compliance and enhancing patient satisfaction through effective communication. A reliable team player, adept at managing electronic medical records and prioritizing patient needs in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Family Health Care Network
Three Rivers, CA
02.2006 - 11.2010
- Assisted healthcare providers with patient examinations and procedures.
- Maintained patient records using electronic health record systems.
- Supported inventory management by tracking medical supplies and placing orders to maintain adequate stock levels.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records by filing, organizing and scanning documents.
- Sterilized instruments.
- Ensured patient safety and comfort during examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid under physician supervision until further assistance arrived.
- Sign up patients to receive HPV vaccine and medication programs.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests.
- Take and recording vital signs and updating patient records.
- Answered telefono calls to schedule appointments, answer questions, and direct calls to staff.
- Oriented new staff on proper pacient procedures.
- Followed appropriate procedures of equipment charging and sterilization.
- Collect specimen samples from patients.
- Provide help by translating in Spanish-language.
Waitress
Cider Mill Cafe
Three Rivers, CA
01.2003 - 11.2004
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely delivery of meals and beverages.
- Maintained cleanliness and organization of dining area to enhance guest comfort.
- Resolved guest complaints professionally, promoting satisfaction and repeat business.
- Recommended menu items based on customer preferences, boosting sales through personalized service.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverages.
Education
Certificate - Medical Assistant
Golden State College
Visalia, CA09.2006
Phycology
College of The Sequoias
Visalia, CASkills
HIPAA compliance
Patient scheduling
Customer services
Phlebotomy
Reliable team player
Procedure assistance
Electronic medical records
Compassionate
Laboratory specimen collection
Professionalism and ethics
Maintaining confidentiality
Appointment setting
Fluent in English and Spanish language
Trustworthy
Adaptable
Prioritizing stat orders
Timeline
Medical Assistant
Family Health Care Network
02.2006 - 11.2010
Waitress
Cider Mill Cafe
01.2003 - 11.2004
Certificate - Medical Assistant
Golden State College
Phycology
College of The Sequoias