Cristina Mendoza
Laredo,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Receptionist
Javier Montemayor Law Office
Laredo, TX
02.2018 - 10.2018
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Recommended financial solutions in relation to tax implications.
- Produced briefs, located records and organized documentation to support court cases.
- Met with taxpayers and [Type] representatives to address and resolve concerns.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Communicated with clients and set up remote video and telephone conferences.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
Dr. Luis O. Mendoza
Laredo, TX
05.2014 - 02.2016
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
United High School
Laredo, TX 08.2006 - 05.2010
Skills
Organization skills
Verbal and written communication
Sorting and labeling
Mail handling
Customer and client relations
Office administration
Documentation and reporting
Customer/Client relations
Travel planning
Timeline
Receptionist
Javier Montemayor Law Office
02.2018 - 10.2018
Receptionist
Dr. Luis O. Mendoza
05.2014 - 02.2016
High School Diploma -
United High School
08.2006 - 05.2010