Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Olivares

Pflugerville,TX

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Educational Associate – Records & Program Support

Hidden Lake Elementary
Pflugerville
10.2024 - Current
  • Maintain and update electronic records and documentation systems.
  • Provide administrative assistance to staff by resolving system access issues.
  • Document incidents and maintain records for compliance and reporting.
  • Communicate with staff and stakeholders to clarify procedures.

Executive Assistant – Administrative & Program Support

C & Z Enterprises, LLC
Pflugerville
01.2024 - 09.2024
  • Provide phone and email support to assist customers and stakeholders with inquiries and documentation processes.
  • Maintain electronic records and databases ensuring accuracy and organization.
  • Assist with reviewing documentation and verifying required information.
  • Coordinate scheduling and communications for internal operations.
  • Develop and update procedural documentation and workflow guidelines.

Long-Term Substitute Guest Educator

Pflugerville ISD
Pflugerville, TX
01.2022 - 01.2023
  • Utilized multiple software systems to track attendance, records, and communications
  • Quickly learned and adapted to new technology platforms
  • Supported users by providing guidance on systems and tools
    Managed competing priorities while maintaining accuracy

Educational Associate – Life Skills Educational As

Mott Elementary
Pflugerville, TX
01.2019 - 03.2022
  • Maintained electronic records using database systems
  • Supported staff with troubleshooting operational and system issues
  • Ensured data accuracy and compliance with documentation standards
  • Provided customer and technical support to staff and families

Education

Some College (No Degree) -

Austin Community College
Austin, TX

Skills

  • Vendor Application Processing
  • Customer Service & Vendor Support
  • Program Compliance & Documentation
  • Records Management & Data Verification
  • Stakeholder Communication
  • Scheduling & Coordination
  • Microsoft Office Suite/ Google Workspace
  • Electronic Records Systems
  • Data Tracking & Reporting

Certification

Satori Alternatives to Managing Aggression (SAMA)

Timeline

Educational Associate – Records & Program Support

Hidden Lake Elementary
10.2024 - Current

Executive Assistant – Administrative & Program Support

C & Z Enterprises, LLC
01.2024 - 09.2024

Long-Term Substitute Guest Educator

Pflugerville ISD
01.2022 - 01.2023

Educational Associate – Life Skills Educational As

Mott Elementary
01.2019 - 03.2022

Some College (No Degree) -

Austin Community College

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