Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Olson

Las Vegas

Summary

A self-motivated, performance and result-driven professional with over 22 years of experience of supervising staff and building teams. Proven history of achieving goals by monitoring employee performance and coaching staff on floor operations. Skilled in solving complicated issues and making proactive operational changes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Floor Supervisor

Golden Nugget Hotel & Casino
11.2003 - Current
  • Oversaw performance and productivity of all dealers and table games.
  • Offered hands-on assistance to customers, players, and dealers.
  • Met with management to discuss players' rate of play and high profile gamblers, and developed enhancements and strategies to achieve operational objectives.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult players.

Dealer

Barbary Coast Hotel And Casino
07.2001 - 11.2003
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.

Education

High School Diploma -

Babag National High School
Philippines
03.1995

Skills

  • Performance Coaching and Feedback
  • Team Supervision
  • Assigning Tables
  • Planning and Organization
  • Time Management
  • Conflict Resolution

Certification

Las Vegas Dealing School Graduate

Trained in Sexual Harassment Prevention


Timeline

Floor Supervisor

Golden Nugget Hotel & Casino
11.2003 - Current

Dealer

Barbary Coast Hotel And Casino
07.2001 - 11.2003

High School Diploma -

Babag National High School
Cristina Olson