Cristina Ponce
OAKLAND,CA
Summary
- To grow and advance with a progressive organization that will benefit from my experience and background
- Superior work ethic, self-motivated and take initiative
- Organized and detail-oriented
- Dependable, committed, and focused
- Ability to quickly learn new things
- Ability to work both independently and in groups
Overview
2
2
years of professional experience
Work History
Shift Manager
Five Guys Burgers and Fries
02.2023 - Current
- Company Overview: Food Industry
- Provide outstanding customer service
- Maintain safety and food quality standards
- Back up crew members to keep team workflow at efficient level
- Assign fundamental tasks to the crew members
- Train incoming staff to comply with company policy and follow restaurant procedures
- Maintain employee hours and confirm timecard accuracy
- Ensure all end-of-day cash outs are completed and deposited correctly
- Coordinate front and back of house restaurant operations daily
- Food Industry
Package Handler (part Time)
GLS
Hayward, CA
04.2024 - 10.2024
- Company Overview: General Logistic System
- Manually transfer packages from the conveyor to pallets or to the floor.
- Sort packages by destination number or city
- Perform physically demanding movements such as pushing, pulling, bending, and lifting packages
- Responsible for handling packages without dropping or damaging them.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
Education
High School Diploma -
Colegio Jerusalem
El Salvador11-2013
Skills
- Team Development
- Quality Assurance
- Staff Development
- Safety Compliance
- Opening and closing procedures
- Shift checklists
- Policy administration
- Staff Training and Onboarding
- Delegating Work
- Accurate money handling
- Mentoring and Coaching
- Handling Customer Complaints
- Shift leadership
- Relationship Building
- Decision-Making
- Punctual and Reliable
- Energetic and Enthusiastic
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Package Handler (part Time)
GLS
04.2024 - 10.2024
Shift Manager
Five Guys Burgers and Fries
02.2023 - Current
High School Diploma -
Colegio Jerusalem
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