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Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Educated high school teacher with distinguished knowledge of Science. Skilled at working closely with students to maintain progression in transitional periods. Committed to keeping up with lesson plans while keeping classrooms fun. Qualified graduate and emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detail-oriented and highly organized professional with extensive experience in billing, financial reporting, and administrative operations. Proven ability to manage electronic billing systems, ensure compliance with legal and financial standards, and streamline workflow for optimal efficiency. Adept at collaborating with cross-functional teams to resolve issues and improve processes. Committed to community engagement and leadership through volunteer and mentorship programs. Bilingual Business Administrator & Accountant Experienced in administration, financial operations, and team collaboration. Proven ability to execute projects independently while managing competing priorities. Proficient in customer service, problem-solving, and multitasking, with a strong attention to detail. Fluent in Spanish and English.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

I have extensive experience teaching English, Literature, Social Sciences, and Music across both Australian and international school settings. In addition to my classroom teaching, I have held pastoral roles in which I worked closely with psychologists and counsellors to support student wellbeing, engagement, and holistic development. I have also coordinated and delivered a range of social learning programs designed to enhance student growth, inclusion, and connectedness within the school community.
I recently completed a Master of Social Work, which has equipped me with comprehensive knowledge of social systems, organisational structures, mental health and wellbeing, and the complexities of disadvantage across both local and international contexts. My placements and time working overseas have provided me with practical experience engaging with First Nations peoples and Culturally and Linguistically Diverse (CALD) communities.
Through extensive interagency and multidisciplinary collaboration during my placements, I developed a strong understanding of current community service provision, referral pathways, and the diverse sectors operating within social work organisations, including addiction, homelessness, child protection, domestic violence, and sexual assault. These experiences have deepened my insight into the interconnected nature of social service systems and the importance of effective, collaborative community engagement.
I bring to my work a strong work ethic, creativity, persistence, and excellent organisational and interpersonal skills. My leadership experience has strengthened my confidence in engaging colleagues and students alike in meaningful service experiences, inspiring shared purpose and a commitment to community.

Cristina Theriault

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Teacher

SSG Adviser

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Bachelor of Arts - Social Studies/History

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Teacher

SSG Adviser

Bachelor of Arts - Social Studies/History

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