Cristina Torres
Van Nuys,CA
Summary
Adapt at juggling multiple tasks, I enhanced service quality at Bob's Big Boy Restaurant by seamlessly managing numerous tables. My background as a Behavioral Therapist at ABA showcases my empathy and active listening, vital for creating supportive environments. Skilled in cash handling and safe food practices, I excel in hospitality, ensuring guest satisfaction and maintaining high cleanliness standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Bobs Big Boy Restaurant
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Behavorial Therapist
ABA
03.2021 - 06.2021
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Server
Carlsbad Tavern
08.2019 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Pharmacy Technician Certified - Pharmacy Technician
U E I
Reseda04-2024
High School Diploma -
Arleta High School
San Fernando06-2011
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Languages
Spanish
Native or Bilingual
Timeline
Server
Bobs Big Boy Restaurant
06.2021 - Current
Behavorial Therapist
ABA
03.2021 - 06.2021
Server
Carlsbad Tavern
08.2019 - 01.2021
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Pharmacy Technician Certified - Pharmacy Technician
U E I
High School Diploma -
Arleta High School
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