Cristina Gonzalez Gonzalez Cortes
Medical Assistant
Casselberry,FL
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist Trainer
Advent Health Medical Group Central FL
05.2022 - 11.2022
- Served as a trainer and effective mentor and educational resource to staff with emphasis on training new employees and employees identified as needing more training
- Served as a additional resource, when needed, regarding billing or coding issues at multiple practices
- Supported trainees in EMR system such as athenahealth, Cerner, and/or other software applications, and continuing education training across medical groups
- Provides valuable information to supervisors for employee performance evaluations, as needed
- Deliver effective functionality and workflow training to end users
- Tailor training delivery based on specific style of adult learnening to achieve desired comprehension and proficiency
- Able to assist with any task given from various managing offices.
Patient Care Coordinator
Guidewell Emergency Doctors
05.2018 - 07.2021
- Performed assessment, triage, and treatment utilizing guidelines
- Performed laboratory tests on blood, urine, and fecal samples
- Worked well with nurses, doctors, and medical professionals
- Documented medical histories, concerns, and changes in patient's condition
- Collaborated with health care team to establish and manage patient care
- Provided high level patient care during heavy patient load periods needing additional personnel
- Experienced in critical care protocols from initial contact until patient release
- Utilized medical equipment including EKG, nebulizers, oxygen and suction devices, and more.
Medical Ambassador
Guidewell Emergency Doctors
05.2017 - 05.2018
- Helped to maintain meticulous medical records, and made changes when necessary
- Distributed and collected patient forms to be filed
- Registered new patients and entered their personal information into office system
- Remained flexible and adaptable
- Utilized excellent multitasking skills
- Prepared patient charts for future appointments
- Worked with strong attention to detail and precision.
Sales Associate
America's Best Contacts and Eyeglasses
03.2016 - 05.2017
- Handled all merchandise with care and packed customer glasses with correct adjustments
- Adhered to all store policies, rules, and regulations
- Coordinated and scheduled deliveries based on sales and future needs
- Provided relevant information and suggestions regarding optical arrangements and purchases.
Sales Associate
Universal Studios Florida
03.2014 - 03.2017
- Replenished merchandise
- Created inventory of products
- Completed in-store purchases
- Met sale goals
- Up sell products to customers
- Offered promotions
Education
Associate of Science - Nursing
Daytona State College
Daytona Beach, FLBachelor of Science - Biology
University of Central Florida
Associate's - Biology
Seminole State College
12.2015
Skills
- Microsoft Office
- EMR Systems : Athenahealth, Epic and Cerner
- Laboratory Experience
- Vital Sign Monitoring
- Phlebotomy
- Sterile Procedures and Techniques
- Experience Administering Injections
- Insurance Verification
- Supervising Experience
- EKG Set Up and Monitoring
- Medical Billing & Coding
- Training & development
Certification
- BLS Certified (January 2022- January 2024)
- ACLS Certified (January 2022- January 2024)
- Certificate in Laboratory Science (December 2015)
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist Trainer
Advent Health Medical Group Central FL
05.2022 - 11.2022
Patient Care Coordinator
Guidewell Emergency Doctors
05.2018 - 07.2021
Medical Ambassador
Guidewell Emergency Doctors
05.2017 - 05.2018
Sales Associate
America's Best Contacts and Eyeglasses
03.2016 - 05.2017
Sales Associate
Universal Studios Florida
03.2014 - 03.2017
Associate of Science - Nursing
Daytona State College
Bachelor of Science - Biology
University of Central Florida
Associate's - Biology
Seminole State College
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