Cristine Vaccaro
Vero Beach,FL
Summary
Detail-oriented administrative assistant with over 15 years of experience. Highly organized and skilled in prioritizing and completing tasks independently as well as working in a team. Able to handle multiple responsibilities with minimal supervision and comfortable in a fast-paced environment. Possess extensive experience with the Microsoft Office suite and strong communication, interpersonal, and organizational skills. A responsible, punctual, and productive professional who excels when working with little to no supervision.
Overview
21
21
years of professional experience
Work History
Administrative Assistant, Receptionist
Rossway Swan; Gunster Law Offices
08.2004 - 01.2014
- Responsible for maintaining and updating client files, records and other documents
- Actively involved in client relations, including answering phone calls, greeting clients in office lobby, reviewing and responding to email and voicemails
- Preparation and editing of legal documents and general correspondence
- Update client records using proprietary software programs
- Inventory and order office supplies
- File and scan office documents
- Maintain client confidentiality
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Retail Sales, Customer Service
Pet Supermarket
08.2017 - Current
- Welcome customers to the store; provide excellent sales service to ensure customer satisfaction; continue education on various animals; keep selling floor stocked with merchandise, assist in display of merchandise; manage financial transactions; train new employees regarding store procedures
Online Sales Representative -BDC (Business Development Center)
Toyota Kia of Vero Beach
08.2019 - Current
- Answer inbound calls & respond to customer needs for vehicles via phone, follow-up with requests via phone, email & text
- Schedule appointments with appropriate showroom sales professionals
- Meet or exceed set monthly sales goals
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
Parish Secretary/Administrative Assistant
Trinity Episcopal Church; Lakewood Park United Methodist Church
01.2004 - 01.2019
- Greet members of the congregation, work with clergy to produce weekly church bulletins, create and prepare monthly newsletter and website, update parish records using proprietary software, work with financial secretary to maintain contribution records
- Maintain confidentiality
- Ensured smooth sacramental preparation processes by assisting in organizing materials, tracking candidate progress, and communicating relevant information to families.
- Promoted a welcoming environment by greeting visitors, answering phone calls, and providing accurate information about parish activities and services.
- Fostered a positive work environment by collaborating effectively with other staff members and maintaining open lines of communication among the team.
Education
Palm Beach State College
W. Palm Beach, FLSkills
- Proficient in Microsoft Office & Social Media
- Editing & Proofreading, Attention to Detail
- Strong Organizational Skills
- Excellent Written & Verbal Communication
- Client Confidentiality
- Team Oriented
- Multitasking Abilities
- Reliability
- Excellent Communication
Timeline
Online Sales Representative -BDC (Business Development Center)
Toyota Kia of Vero Beach
08.2019 - Current
Retail Sales, Customer Service
Pet Supermarket
08.2017 - Current
Administrative Assistant, Receptionist
Rossway Swan; Gunster Law Offices
08.2004 - 01.2014
Parish Secretary/Administrative Assistant
Trinity Episcopal Church; Lakewood Park United Methodist Church
01.2004 - 01.2019
Palm Beach State College
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