Cristo Granados
Pharr
Summary
Detail-oriented Senior Pharmacy Technician with proven expertise in prescription verification, inventory management, and compliance. Dedicated to ensuring patient satisfaction and operational efficiency.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Senior Pharmacy Technician
Walgreens
McAllen
03.2005 - Current
- Processed and filled prescriptions accurately for diverse patient needs.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Coordinated with healthcare providers for prescription clarifications and adjustments.
- Utilized pharmacy management software to track prescriptions and patient information.
- Trained new pharmacy technicians on protocols and customer service standards.
- Ensured compliance with state and federal regulations within pharmacy operations.
- Verified that all incoming prescriptions were accurate and complete prior to dispensing them.
- Organized workflow within the pharmacy department by assigning tasks appropriately among staff members.
- Processed third-party insurance claims for reimbursement of medications.
- Managed customer service inquiries from patients regarding their medications or billing issues.
- Ordered medications from wholesalers as needed to maintain adequate stock levels.
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Coordinated delivery services for patients unable to pick up their medications in person.
- Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.
- Maintained clean and organized pharmacy shelving and work areas.
- Addressed and resolved patient complaints and concerns.
Education
Associate of Applied Science - Pharmacy Technology
South Texas College
McAllen, TX11-2004
Skills
- Prescription verification
- Inventory management
- Pharmacy software
- Compliance assurance
- Medication ordering
- Customer relationship management
Languages
Spanish
Professional
Certification
Certified Pharmacy Technician 300100104110242
References
References available upon request.
Timeline
Senior Pharmacy Technician
Walgreens
03.2005 - Current
Associate of Applied Science - Pharmacy Technology
South Texas College