Summary
Overview
Work History
Education
Skills
Timeline
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CRISTOBELL ORONA

LAS CRUCES,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bilingual and fluent in Spanish. Hardworking and passionate job seeker. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Dispatcher/Customer Service Representative

BREWER OIL
11.2017 - Current
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Customer service. Answer calls and dispatch work orders. Bank deposit. Stock merchandise.

Cleaning Crew Member

SIERRA BLANCA CABINS
05.2017 - 11.2017
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Reduced complaints from clients by addressing their specific cleaning requests and preferences.
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Answered phone calls and scheduled new cabin rentals.

Data Entry Team Leader

Dona Ana Collections
01.2000 - 10.2016
  • Improved data entry accuracy by implementing a robust quality assurance process and providing ongoing feedback to the team.
  • Streamlined workflow for increased efficiency by reorganizing tasks and optimizing team collaboration.
  • Reduced data entry errors with thorough training and continuous monitoring of team performance.
  • Enhanced overall team productivity, delegating tasks strategically to capitalize on individual strengths.
  • Entry level on new collections accounts.
  • Bank deposit
  • Customer service

Education

High School Diploma -

Las Cruces High School
Las Cruces, NM
05.1996

Skills

  • Route Navigation
  • Schedule Management
  • Service Coordination
  • Customer Relations

Timeline

Dispatcher/Customer Service Representative

BREWER OIL
11.2017 - Current

Cleaning Crew Member

SIERRA BLANCA CABINS
05.2017 - 11.2017

Data Entry Team Leader

Dona Ana Collections
01.2000 - 10.2016

High School Diploma -

Las Cruces High School

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CRISTOBELL ORONA