Summary
Overview
Work History
Education
Skills
Timeline
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Cristopher Pompei

Miami,FL

Summary

Goal-oriented retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software, customer relationship management systems such as salesforce, and project management tools.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Solutions Specialist Keyholder

Verizon Wireless
Miami, Florida
11.2018 - 11.2021
  • Delivered consistent customer experience creating a welcoming and exciting store environment.
  • Contributed to overall health of store by, completing monthly inventory counts and resolve any discrepancies in stock numbers.
  • Provided outstanding customer service, achieving an average of 97% in customer feedback surveys.
  • Established an outbound call strategy resulting in most business leads generated in the region of South Florida.

Retail Associate

Best Buy
Miami, Florida
10.2017 - 11.2018
  • Shared product knowledge and made recommendations to help customers through buying process.
  • Engaged with customers to effectively build rapport and lasting relationships
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

Bachelor of Business Administration (BBA) - International Business and Marketing

Florida International University
Miami, FL
08.2015 - 12.2019

Skills

Training & Development

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Timeline

Solutions Specialist Keyholder

Verizon Wireless
11.2018 - 11.2021

Retail Associate

Best Buy
10.2017 - 11.2018

Bachelor of Business Administration (BBA) - International Business and Marketing

Florida International University
08.2015 - 12.2019

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Cristopher Pompei