Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristy Choppa

Albany,NY

Summary

Highly professional and talented Front Desk Medical Receptionist with solid experience in performing and coordinating day-to-day clerical and administrative functions, and delivering high-quality patient care services. Possesses excellent communication, customer service, problem-solving, organizational and documentation skills along with good computer knowledge and multi-tasking abilities.

Overview

24
24
years of professional experience

Work History

Patient Support Specialist

Community Care Dermatologist & Podiatry
03.2024 - Current

Daily responsibilities include: greeting patients with a smile, reviewing demographics to make sure everything is correct, taking co-pays, making follow up appointments and answering phones to help patients schedule their appointments.

I perform my duties as a team player and enjoy helping people.

Patient Registration

Capital Cardiology Associates
08.2020 - 03.2024
  • Daily responsibilities include greeting patients, reviewing demographics, and rescheduling no-show appointments
  • Scanning insurances and giving patients the correct paperwork to fill out
  • Providing customer service in addition to working alongside staff and physicians.

Front Desk Receptionist

St Peter's Health Partners Albany Associates in Cardiology
05.2019 - 07.2020
  • Greet all patients, register and verify patient information including insurance
  • Making sure all necessary paperwork is filled out, and taking co-pays
  • Schedule appointments at check out for follow ups and tests that are needed by the physician
  • Performs duties as a team member, integrating activities with fellow employees and providers
  • Providing customer service along with working as a team member with the staff and physicians.

Emergency Room Patient Registration

St Peter's Health Partners Albany
10.2016 - 05.2019
  • In depth knowledge of the patient registration process
  • Greet all patients and enter their information into the hospital registration system
  • Collect personal medical and insurance information from patients or family
  • Prepare a physical and electronic chart for the patient ensuring confidentiality at all times
  • Place phone calls to verify insurance coverage as well as relevant medical information.

Preschool Teacher

KinderCare Niskayuna
05.2000 - 07.2016
  • Responsible for providing a safe and developmentally appropriate preschool program for young children that complies with all relevant legislation, policies and procedures
  • Nurtures children, provides meals, crafts, and instruction
  • Maintains student safety, and meets the educational and emotional needs of the children
  • Providing communication between children, parents, and coworkers.

Education

High School Diploma -

Schalmont High School

Child Development Certificate -

Rasmussen College

Skills

  • Great interpersonal skills
  • Highly organized
  • Excellent communication skills
  • Able to multitask efficiently and effectively
  • Understanding of confidentiality laws and regulations
  • Excellent computer skills especially data entry into medical systems

Timeline

Patient Support Specialist

Community Care Dermatologist & Podiatry
03.2024 - Current

Patient Registration

Capital Cardiology Associates
08.2020 - 03.2024

Front Desk Receptionist

St Peter's Health Partners Albany Associates in Cardiology
05.2019 - 07.2020

Emergency Room Patient Registration

St Peter's Health Partners Albany
10.2016 - 05.2019

Preschool Teacher

KinderCare Niskayuna
05.2000 - 07.2016

High School Diploma -

Schalmont High School

Child Development Certificate -

Rasmussen College
Cristy Choppa