Cristy Lynn Vann
Jeffersonville,IN
Summary
Dynamic Store Manager with a proven track record at Sunglass Hut, enhancing sales and customer service through effective leadership and resilience. Skilled in Microsoft Excel and adept at talent recruitment, I excel in creating positive, solution-driven environments that foster team growth and maximize profitability.
Overview
20
20
years of professional experience
Work History
Store Manager
Sunglass Hut
Louisville, KY
02.2014 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
Store Manager
Lucky Brand Jeans
Louisville, USA
09.2012 - 02.2014
- Coordinate personnel functions alongside managing store sales and daily operations
- Directed team to surpass sales targets
- Elevated the overall customer service quality and understanding of products
- Hire, develop, and motivate the entire staff.
- Verify compliance with organizational guidelines
- Cultivated strong awareness of potential losses.
- Planned and executed floorset layouts efficiently
- Developed strong customer relationships, enhancing their shopping experience
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
Store Manager
New York & Company
Louisville, USA
07.2010 - 08.2012
- Manage the sales, operations and personnel functions of the store
- Directed team to exceed sales targets
- Maximize the customer service experience and product knowledge
- Hire, develop and motivate the entire staff
- Ensure that all company policies and procedures are being followed
- Implemented effective measures to reduce risks
- Help plan floorsets for stores in my district
- Execute floorsets in my store
- Sell credit to our customers as well as motivating my staff to sell credit
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
Store Manager
Pacific Sunwear
Louisville, USA
05.2007 - 07.2010
- Manage the sales, operations and personnel functions of the store
- Provide the necessary direction to meet or beat sales plans
- Maximize the customer service experience and product knowledge
- Hire, develop and motivate the entire staff
- Ensure that all company policies and procedures are being followed
- Keen sense of loss prevention awareness
Third Key Manager
David’s Bridal
Louisville, USA
12.2004 - 05.2007
- Manage the sales, operations and personnel functions of the store
- Track conversion on registered brides
- Resolved customer complaints in a professional manner.
- Assisted Store Manager with scheduling shifts and managing staff.
- Ensured compliance with company policies and regulations at all times.
- Maximize the customer service experience
- Assist other managers in all functions of the store
- Inspected and verified all merchandise prior to accepting shipment from vendors.
- Maintained accurate records of inventory, sales and customer information.
- Provided exceptional customer service by helping customers find the right products for their needs.
Education
Master of Arts - School Counseling
University of Louisville
Louisville, KY05-2014
Bachelor of Arts -
Southern Baptist Theological Seminary
Louisville, KY05-2007
Skills
- Strong attention to detail
- Resilience in Challenging Environments
- Dependable
- Trustworthy
- Energetic
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in Power Point
- Quick learner
- People-oriented
- Outgoing
- Solution-driven
- Positive focus
- Talent Recruitment
- Store Merchandising
- Payroll Management
Timeline
Store Manager
Sunglass Hut
02.2014 - Current
Store Manager
Lucky Brand Jeans
09.2012 - 02.2014
Store Manager
New York & Company
07.2010 - 08.2012
Store Manager
Pacific Sunwear
05.2007 - 07.2010
Third Key Manager
David’s Bridal
12.2004 - 05.2007
Master of Arts - School Counseling
University of Louisville
Bachelor of Arts -
Southern Baptist Theological Seminary
Similar Profiles
Marissa SennMarissa Senn
Sales Associate at Sunglass Outfitters by Sunglass HutSales Associate at Sunglass Outfitters by Sunglass Hut
Elijah SanchezElijah Sanchez
Retail Salesman at Sunglass Outfitters By Sunglass HutRetail Salesman at Sunglass Outfitters By Sunglass Hut
GEANINA CLAUDIA BIZNAGEANINA CLAUDIA BIZNA
Store manager at Sunglass HutStore manager at Sunglass Hut
Ahtziry PozoAhtziry Pozo
Sales Lead at Sunglass HutSales Lead at Sunglass Hut
Logan HankamerLogan Hankamer
Plastic Injection Molding Machine Operator at Owings PatternsPlastic Injection Molding Machine Operator at Owings Patterns