Cross Thomas
Auburn,AL
Summary
Adept at enhancing guest experiences, I excelled in multitasking and customer service at One Forty Grill, ensuring high-quality service. My strong work ethic and proficiency in cash handling, honed across diverse roles, including a deck hand at Florida Yacht Club, significantly contributed to efficient operations and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server
One Forty Grill
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Ithika Hospitality Partners
02.2023 - 08.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Worked with banquet manager to coordinate event set up and schedule.
- served over 500 guests at the Hospitality gala
Deck Hand
Florida Yacht Club
05.2019 - 01.2021
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
- Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
Education
Bachelor of Science - Horst Schulze School of Hospitality
Auburn University,
Auburn, AL05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Point of sale operation
- Dining area maintenance
Timeline
Server
One Forty Grill
08.2024 - Current
Banquet Server
Ithika Hospitality Partners
02.2023 - 08.2024
Deck Hand
Florida Yacht Club
05.2019 - 01.2021
Bachelor of Science - Horst Schulze School of Hospitality
Auburn University,
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