Hannah Cruz
Downey,CA
Summary
Dedicated cashier and lead barista with expertise in cash handling and team collaboration. Focused on enhancing customer satisfaction and streamlining operations.
Overview
1
1
Language
2
2
years of professional experience
Work History
Cashier/Lead Barista
Pronto Cafe
12.2024 - Current
- Trained new cashiers on point-of-sale systems and customer service best practices.
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Resolved customer inquiries and issues, enhancing overall satisfaction and retention.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Reduced wait times for customers by effectively managing the cashier team and prioritizing tasks.
- Communicated with customers and team members to solve problems.
Fulfillment Associate
Nordstrom
06.2024 - 11.2024
- Processed customer orders efficiently to ensure timely fulfillment and delivery.
- Maintained accurate inventory levels through regular stock counts and system updates.
- Collaborated with team members to optimize warehouse workflow and improve operational efficiency.
Education
Bachelor of Science - Construction Management
Long Beach State University
Long Beach, CA01-2028
Skills
- Cash handling expertise
- Sanitation standards
- Shift handover
- Stock replenishment
- POS system proficiency
- Customer service
- Cash handling
- Point-of-sale management
Languages
Spanish
Professional Working
Timeline
Cashier/Lead Barista
Pronto Cafe
12.2024 - Current
Fulfillment Associate
Nordstrom
06.2024 - 11.2024
Bachelor of Science - Construction Management
Long Beach State University