Overview
Work History
Education
Skills
Timeline
Generic

Cruz Bustamante

Royal City,WA

Overview

9
9
years of professional experience

Work History

Package Handler

Amazon Warehouse
11.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Costumer Service Representative

Verizon
02.2020 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Forklift Operator

Royal Dairy
08.2016 - 01.2018
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

GED -

Frankfort, KY
10.2019

Skills

  • Customer support
  • Bilingual
  • Microsoft Office
  • Packaging
  • Customer service
  • Slack
  • Typing
  • Warehouse Experience
  • Forklift
  • Scaffolding
  • Roofing

Timeline

Package Handler

Amazon Warehouse
11.2024 - Current

Costumer Service Representative

Verizon
02.2020 - 11.2024

Forklift Operator

Royal Dairy
08.2016 - 01.2018

GED -

Cruz Bustamante