Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
Generic

Cruz Casper

Las Vegas

Summary

Proven track record in enhancing customer satisfaction and sales through expert cash handling and upselling techniques. Skilled in guest services and product knowledge, consistently fostering positive experiences and high return rates. Extremely proficient in both back-of-house and sales floor settings to meet demands and reach goals. Built a highly friendly and welcoming experience, and able to quickly adapt to suite the needs of any type of personalities to ensure a satisfactory journey for the consumer.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nike
08.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Processed sales transactions efficiently using both digital and POS systems, ensuring accuracy and speed.
  • Maintained organized product displays, contributing to visually appealing store environment.
  • Trained new associates on store policies, procedures, and effective sales techniques.
  • Conducted inventory checks regularly, ensuring stock availability and minimizing discrepancies.
  • Implemented promotional displays that increased product visibility and drove impulse purchases.
  • Received and processed product shipments accurately

Customer Service Cashier

Wendy's
09.2022 - 06.2024
  • Utilized POS system to handle customer cash and credit card transactions.
  • Processed customer orders and accurately handled cash and card payment transactions.
  • Encouraged customers to make additional purchases by highlighting current deals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized various software applications to process customer orders.

Cashier

Arctic Circle
06.2022 - 09.2022
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Cashier

Culver's
06.2022 - 09.2022
  • Welcomed and directed customers to the Culver's menu.
  • Used sales experience to up sell customers and guide them towards a decision.
  • Coordinated order details with food preparation staff with highest accuracy.
  • Finalized and ran food out to serviced customers waiting in the dinning room or in the drive-thru lane.

Education

High School Diploma -

Blackfoot High School
Blackfoot, ID
05.2024

Skills

  • Problem Solving
  • Stocking and receiving
  • Customer Service
  • Manual and Digital Organization
  • Solution Selling and Upselling
  • Food Safety and Handling
  • Store opening and closing
  • Greeting and Assisting Consumers

Timeline

Sales Associate

Nike
08.2024 - Current

Customer Service Cashier

Wendy's
09.2022 - 06.2024

Cashier

Arctic Circle
06.2022 - 09.2022

Cashier

Culver's
06.2022 - 09.2022

High School Diploma -

Blackfoot High School

Hobbies

Enjoys reading large novels, preferably sci-fi or fantasy, but occasionally non-fiction historic biographies, Avid film consumer and frequent moviegoer. Favorite genres are action, thriller, and fantasy. Played soccer competitively through high school and plays casually now. Most enjoyable past-times are drawing, listening to music, and spending time with family,

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