Cruz Garcia
Escondido,CA
Summary
Always trying to aim for a connection with every customer as soon as they walk in the door. I have worked with all sides of clientele and have always kept the same attitude towards everyone.
Currently studying in the field of linguistics and picking up multiple foreign languages. I plan on using the service industry to be able to practice with customers and be flexible to taking care of customers of other nationalities.
Very interested in pursuing a path up to a possible server/bartender and willing to put in the work to move up.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Hell's Kitchen
Valley Center, CA
05.2025 - Current
- Host at Gordon Ramsey's Hell's Kitchen in Southern California.
- Specialize in making customer experiences special, and making engagement with customers at a fine dining/ 4 dollar sign level.
- Experienced in bussing tables and running food, encouraged to work with a "everybody helps everybody" mindset.
- Making sure customers are swiftly met with meaningful solutions in whichever way I can apply to guarantee that if we couldn't fully meet their expectations, then they at least know we tried.
- Always aims to try and get guests to come back by building relationships as soon as they walk in.
Cashier
Ralphs Grocery Store
Escondido, CA
01.2022 - Current
- Have been cashiering at Ralph's grocery for 4 years now both part-time and full time.
- Have accumulated regulars over the span of working there.
- Experienced in using most POS systems.
- Experienced in promoting any current sales and helping with the online app interface.
- Always trying to have customers come back by building a relationship with every customer.
- Always working with a friendly attitude
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Foreign language skills
- Bar terminology
- Effective customer upselling
- High volume dining
- Complaint handling
Certification
Food Handler's License
License to sell and serve alcohol
Languages
Spanish
Limited Working
Chinese (Mandarin)
Elementary
French
Elementary
Timeline
Host
Hell's Kitchen
05.2025 - Current
Cashier
Ralphs Grocery Store
01.2022 - Current