Cruz Leon
Chandler,AZ
Summary
Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Administrative Services
AAM, LLC
Tempe, AZ
01.2009 - Current
- Analyzed existing systems used by the department and identified opportunities for further automation or improvement.
- Organized meetings by preparing agendas; reserving meeting space; arranging catering; recording minutes; distributing notes; following up on action items.
- Assisted senior leadership in developing long-term goals for the organization's administrative services department.
- Collaborated with other departments within the company to optimize workflow processes throughout the organization.
- Provided guidance and training to staff members regarding best practices when it comes to office administration tasks.
- Provided strategic direction on all aspects of employee relations matters such as performance management reviews and disciplinary action plans.
- Managed staff recruitment processes including job postings, interviewing applicants, making offers of employment.
- Monitored progress against key performance indicators associated with administrative services operations.
- Established reporting mechanisms that provide visibility into daily operations across multiple divisions within the company.
- Participated in cross-functional team meetings to discuss issues affecting overall organizational performance.
- Conducted regular audits of administrative practices to identify areas for improvement or process streamlining opportunities.
- Coordinated the implementation of technology solutions to improve organizational productivity.
- Led teams in developing new strategies for improving administrative operations efficiency.
Education
High School Diploma -
Chandler High School
Chandler, AZ05-2000
Skills
- Workload prioritization
- Operations Management
- Employee Relations
- Internal Communications
- Organizational Leadership
- Office Administration
Certification
- AACM Certification
Languages
Spanish
Professional
Timeline
Director of Administrative Services
AAM, LLC
01.2009 - Current
High School Diploma -
Chandler High School
- AACM Certification
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