Cruz Olguin
4032 Claymore Ln ,TX
Summary
Developed teamwork, time management, and problem-solving skills in fast-paced aviation environment. Looking to transition into new field, applying expertise in efficient operations and safety protocols. Committed to leveraging these transferable skills to contribute effectively in new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Hat Creek Burger
08.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Associate of Arts - Aviation
Tarrant County College
Fort Worth, TX05-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Product knowledge
- Inventory management
- Strong numeracy
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Conflict resolution
- Problem-solving
- Customer assistance
- Adaptable and flexible
Accomplishments
- Student Pilot's License with over 50 Hours of Flight Time
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
Timeline
Customer Service Cashier
Hat Creek Burger
08.2023 - Current
- Food Handler Certification (FHC) - State or County Health Departments.
Associate of Arts - Aviation
Tarrant County College
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