Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cruz Villelas

Phoenix,AZ

Summary

Self-motivated and goal-oriented banking professional with strong communication and problem-solving skills. Experienced in fast-paced financial environments, consistently delivering accurate and efficient service while maintaining a positive, member focused approach. Proven ability to work both independently and collaboratively to meet branch goals, support team success, and provide exceptional member experiences.

Overview

2027
2027
years of professional experience

Work History

Teller

Desert Financial Credit Union
Chandler, Arizona
12.2024 - 03.2026
  • Processed member transactions accurately and efficiently.
  • Resolved member concerns promptly, leading to increased customer satisfaction and loyalty.
  • Educated members on product offerings to enhance their financial well-being.
  • Assisted leaders with daily open and closing procedures, ensuring smooth branch operations.

Auctioneer

SHANE ALBRIGHT AUCTIONS
Killen, AL
2024 - 2024
  • Captured high-quality images of merchandise and uploaded to company website, enhancing visibility for potential customers.
  • Collaborated with team to efficiently load and unload merchandise, ensuring timely auction preparation.
  • Printed customer purchase orders and coordinated delivery to merchandise, streamlining checkout process.
  • Kept accurate records of all transactions made during the course of an auction.

Sales Associate

EOS FITNESS
Phoenix, AZ
2023 - 2024
  • Enrolled new members in gym memberships while finding the best plan for them.
  • Greeted members and efficiently checked them in to enhance their experience.
  • Restocked drinks and snacks to ensure availability for members.
  • Sanitized and organized gym equipment to maintain a safe and welcoming environment.

Cashier

BIG LOTS
Phoenix, AZ
2023 - 2023
  • Scanning items, accepted payments and issued receipts in a timely manner.
  • Processed returns and refunds, ensuring customers understood store policies for smoother transactions.
  • Signed up members for Big Lots rewards system, explaining benefits to enhance customer engagement.
  • Organized store aisles to improve product visibility and create a more inviting shopping experience.

Education

HIGH SCHOOL DIPLOMA -

South Pointe High School
Phoenix, AZ
05-2024

Skills

  • Cash handling
  • Transaction processing
  • Fraud detection
  • Attention to detail
  • Time management
  • Problem solving
  • Team collaboration
  • Communication skills
  • Conflict resolution
  • Patience and empathy

Timeline

Teller

Desert Financial Credit Union
12.2024 - 03.2026

Auctioneer

SHANE ALBRIGHT AUCTIONS
2024 - 2024

Sales Associate

EOS FITNESS
2023 - 2024

Cashier

BIG LOTS
2023 - 2023

HIGH SCHOOL DIPLOMA -

South Pointe High School
Cruz Villelas