Cryslyn Ballenti

• Greeted visitors in a professional manner and provided assistance when necessary.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Managed inventory of office supplies and placed orders when needed.
• Provided administrative support to multiple departments as needed.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Assisted with special projects as needed by researching information on the internet or through other sources.
• Assisted in onboarding new employees by providing orientation materials and training resources.
• Maintained an organized filing system of paper documents and electronic files.
• Assisted in the development and implementation of office policies and procedures.
• Answered phone calls and directed them to appropriate personnel.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Maintained confidentiality of sensitive information and documents.
• Utilized office equipment such as printers, copiers, and fax machines efficiently.
• Supported bookkeeping tasks such as invoicing and expense tracking.
• Assisted in the onboarding process for new hires by preparing workspaces and materials.
• Organized and scheduled meetings and appointments for management.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Answered and directed phone calls to appropriate staff members.
• Managed daily office operations and maintained a clean and efficient workspace.
• Conducted data entry tasks with a high level of accuracy and efficiency.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Completed and mailed contracts, invoices or checks.

Attend monthly off-site paid training and/or participate in monthly health & safety meetings.

Provide appropriate prompting and, when necessary and appropriate to their treatment plan, directly assist consumers.

Monitor the daily activities of consumers

Promptly report needs to the Site Manager for follow-up

Assist our consumers in achieving their goals and gaining the necessary skills to live as independently as possible

Providing appropriate prompting and, when necessary and appropriate to their treatment plan, directly assist consumers, with ADL’s, including assistance with personal hygiene and self-care, cooking, cleaning, social skill development, and participation in activities.

• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Reduced customer wait times by quickly operating customer window and sales register.
• Improved customer satisfaction by ensuring timely and accurate food preparation.