Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Adams

Yucaipa,CA

Summary

Accomplished Director of Business Development bringing 7 years leveraging LTL Transportation industry and market trends to shape consultative approaches, customize valuable solutions and drive business growth. Seasoned in building key partnerships and customer relationships and employing competitive intelligence to capitalize on business opportunities.

Overview

23
23
years of professional experience

Work History

Director of Business Development

Tony's Express, Inc.
Fontana, CA
10.2016 - 12.2023
  • Solved complex incidents and problems impacting management and business direction.
  • Negotiated partnerships with key industry players to expand market presence.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Negotiated contracts with clients to maximize profitability.
  • Resolved customer complaints in a timely manner.
  • Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
  • Tracked RFPs and bids to maintain finger on pulse of industry and anticipate upcoming potential projects.
  • Developed strong internal relationships across departments in order to effectively manage projects from conception through completion stages.
  • Generated leads through cold calling activities.
  • Negotiated contracts and closed agreements to maximize profits.
  • Attended conferences as a representative of the company.

  • Drafted proposals outlining services, costs, and benefits for prospective customers.

Account Executive - Payables and Receivables

Tony's Express, Inc.
Fontana, CA
11.2000 - 10.2016
  • Processed vendor payments accurately and efficiently.
  • Provided support for Accounts Payable and Receivable staff when needed.
  • Verified vendor invoices against purchase orders prior to processing payments.
  • Completed and submitted tax forms and returns.
  • Handled weekly payroll services for 200 employees.
  • Monitored loans and accounts payable to confirm payments are current.
  • Maintained accurate records of all transactions relating to accounts receivable and payable activities.
  • Interfaced with external auditors during periodic audits of Accounts Payable and Receivable functions.
  • Managed accounts receivable and payables processes, including invoicing, payments, and collections.

Education

High School Diploma -

Redlands Senior High School
Redlands, CA
06-1996

Skills

  • Sales Leadership and Training
  • Account Servicing
  • Customer Relationship Management
  • Adept Multi-Tasker

Timeline

Director of Business Development

Tony's Express, Inc.
10.2016 - 12.2023

Account Executive - Payables and Receivables

Tony's Express, Inc.
11.2000 - 10.2016

High School Diploma -

Redlands Senior High School

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