Crystal Adrien
Bend,OR
Summary
Highly Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Northwest Brain And Spine Surgery
Bend, Oregon
04.2021 - 10.2021
- Rescheduled patients for follow up visits.
- Obtained information and paperwork for surgeries.
- Multiple provider schedule organization.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Verified appropriate lab couriers picked up collected lab specimens.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Medical Assistant
Summit Medical Group
Bend , Oregon
08.2020 - 02.2021
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Measured patient peak flows to improve workflow efficiency.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Assessed, documented and monitored vital signs for more than 30 patients per day.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
Mosaic Medical
, OR
10.2019 - 08.2020
- Epic experience.
- Phlebotomy.
- Cleaning exam rooms.
- Scheduling patients.
- Taking vitals.
- BLS certificate.
- Point of care testing.
- Cleaning procedure tools.
- Helping in procedures.
- Calling patients, pharmacies, and other medical facilities.
- Communication skills.
- Medical office experience.
- Organized charts, documents and supplies to maintain team efficiency.
- Assessed, documented and monitored vital signs for more than 20 patients per day.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Administered rapid tests such as A1C and HCG to help clinical staff assess conditions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Educated patients about medications, procedures and physician's instructions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Recorded vital signs and medical history for 16 - 20 patients each day.
Certified Medical Assistant
Providence Medical Clinic
Ashland, OR
02.2019 - 10.2019
- Gathering patient information.
- Performed routine laboratory procedures with in scope of practice.
- Assisting providers during procedures.
- Scheduled appointments.
- Routine Phlebotomy Experience.
- Prepared procedure papers and equipment prep for procedures.
- Epic Software experience.
- Medication administration.
- Poct experience C, Triaging calls.
- Great team member and jump in helper.
- Medical terminology.
Floral Manager
Albertson's
Las Vegas, NV
11.2016 - 02.2019
- Floral and General Merchandise Management experience.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Customer Service/Front Desk.
- Answering Phones.
- Money Gram and Money Order Services including Bill Pay.Trained 3 employees on store POS system and basic floral arrangement.
- Floral Inventory experience.
- Processing returns, listening to customer complaints.
- Restock general merchandise, cashiering, counting down and closing out register, making drops.
- Opening and closing customer service/ front desk.
Price Accuracy Coordinator
Rite Aid
Fortuna, Mt.Shasta, Mt. Shasta, CA
07.2013 - 10.2015
- Price Control, Weekly Sale Set-up, taking down weekly sale, Team coordination.
- Restocking, Customer Service, Pharmacy Cashier.
- Hazmat Control, Expiration Tracking (food, Meds, baby Formula, Cosmetics), Inventory.
- Answering Phones and taking messages, Emails, Product Rotation, Cleaning.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Stylist
David's Bridal
Las Vegas, NV
07.2016 - 11.2016
- Welcoming Brides &helping brides in and out of dresses.
- Selling wedding dresses and accessories, restocking dresses, making brides feel good about themselves, dress clean up.
Education
Certificate - Medical Assisting
Northwest Career And Technical Academy
Las Vegas, NV2018
Skills
- BLS certification current
- NHA CMA Certification 2018
- Coordinating Drug Refills
- Clinical and Operational Judgement
- Blood and Tissue Collection
- Pharmacy Relations
- Multi-Line Telephone System Operation
- Updating Medical Records
- Routine Laboratory Testing
- Treatment Room Preparation
- Examination Preparation
- Completing Insurance Forms
- Wound Care
- Electronic Charting
- Patient Toileting
- Removing Sutures
- Medical Procedures Understanding
- Punch Biopsies
- Pulse Oximetry
- Medical Coding
- Vitals
- Simple Dressings
- Catheter Change and Preparation
- Charting Expertise
- Proper Sterilization Techniques
- Medical Histories and Vital Statistics
- EMR Systems
- Grooming and Bathing Assistance
- Inventory and Supply Management
- Rapid Strep Testing
- Performing EKGs
- Performing Immunizations
- Vision and Hearing Tests
- Performing Urinalysis
- Sharps Disposal
- Hazardous Waste and Disposal
- Pulmonary Function Measurement
- Phlebotomy Functions
- Centrifuge Operation
- Lab Specimens and Collections
- Taking Vital Signs
Accomplishments
- Working with others in a team, in a crowd, or independently.
- Problem Solving is a strength "This is what I can do for you and this is how I can or can fix it".
- Great Work Ethic: I feel much better about my day when I get what needs to be done finished.
- Fast learner.
Hobbies:
I love Star Trek for the great social commentary in the writing. Fitness and Nutrition has always been a passion to which I tried running my own small business for a short while but now continue to train and coach clients in my free time. Arts and Crafts is the best relaxation too keep my hands busy along with Gardening which is good for the soul. And finally reading and writing is my perfect recharging activity to which I am working on writing my first novel after publishing my first children's book with my husband.
Timeline
Medical Assistant
Northwest Brain And Spine Surgery
04.2021 - 10.2021
Medical Assistant
Summit Medical Group
08.2020 - 02.2021
Certified Medical Assistant
Mosaic Medical
10.2019 - 08.2020
Certified Medical Assistant
Providence Medical Clinic
02.2019 - 10.2019
Floral Manager
Albertson's
11.2016 - 02.2019
Stylist
David's Bridal
07.2016 - 11.2016
Price Accuracy Coordinator
Rite Aid
07.2013 - 10.2015
Certificate - Medical Assisting
Northwest Career And Technical Academy
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