Crystal Aguilar
West Texas Centers
Big Spring,TX
1
Certification
12
years of professional experience
Proactive and goal-oriented professional with a proven track record in managing complex caseloads and delivering comprehensive support to diverse client populations. Expertise in assessing client needs and crafting tailored action plans that foster positive outcomes. Strong communication and problem-solving skills excel in high-pressure environments, complemented by a reputation for reliability and adaptability. Committed to leveraging these qualities to enhance team success and contribute to organizational growth.
Work History
Case Manger
1 Year 2 Months- Developed and implemented individualized care plans to address clients' unique needs and goals.
- Monitored client progress and adjusted care plans to improve outcomes and satisfaction.
- Conducted regular assessments to evaluate the effectiveness of interventions and services provided.
- Facilitated collaboration and support by effectively communicating with clients, families, and service providers throughout care processes.
- Maintained accurate, up-to-date client documentation using electronic health record systems to ensure compliance and enhance care coordination.
- Trained and mentored new case management staff on best practices and organizational policies to strengthen team capabilities and service delivery. Managed caseloads efficiently, ensuring timely follow-up and comprehensive service delivery.
Behavioral Teacher
2 Years 7 Months- Developed and implemented individualized education plans (IEPs) tailored to meet the diverse needs of students with behavioral challenges.
- Monitored and evaluated effectiveness of behavioral interventions, adjusting strategies based on student feedback and observed outcomes.
- Collaborated with parents and caregivers to establish communication and support systems, enhancing student success and engagement.
- Utilized data-driven assessment tools to track student progress and adjust interventions as necessary.
- Maintained accurate records of student behavior and academic performance, ensuring compliance and informing future intervention strategies.
U.S. Army NCO Pharmacy Technician
5 Years 2 Months- Developed and implemented training programs enhancing tactical skills and improving unit performance.
- Coordinated logistics and resource allocation for training exercises, optimizing equipment and personnel use.
- Implemented safety protocols and risk management strategies, resulting in a 25% decrease in incidents during training operations.
- Conducted performance evaluations and provided feedback to team members, fostering professional growth and development.
- Facilitated cross-training opportunities to enhance skill sets and operational flexibility within the unit.
- Analyzed operational data to identify trends and areas for improvement, driving strategic planning initiatives.
Education
B.A - Psychology
MI - Entrepreneur
A.S - Arts
Skills
Information Management
Data analysis
Performance evaluation
Crisis management
Leadership
Care coordination
Customer support
Team coordination and customer service
Compliance Standards
Communication
Certification
Pharmacy Technician Certification, JBSA Fort Sam Houston May 2015-October 2015
Timeline
Case Manger
West Texas Centers
08.2025 - CurrentRead More
Behavioral Teacher
Coahoma Independent School District
01.2023 - 08.2025Read More
U.S. Army NCO Pharmacy Technician
William Beaumont Army Medical Center
02.2015 - 04.2020Read More
Excelsior College
A.S from Arts
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The University of Texas Permian Basin
MI from Entrepreneur
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The University of Texas of the Permian Basin
B.A from Psychology
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