Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Almeida

Summary

Proven leader in the real estate and entrepreneurial sectors, notably with Jack Conway & Company, where I excelled in local market expertise and real estate marketing. Leveraged social media promotion and property valuation skills to significantly enhance client satisfaction and expand professional networks. Demonstrated exceptional ability in building relationships and streamlining operations, markedly improving efficiency and client base growth.

Overview

21
21
years of professional experience

Work History

Licensed Real Estate Agent

Jack Conway & Company
11.2023 - Current
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
  • Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
  • Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.
  • Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Head Baker

Honey Dew Donuts
02.2016 - 03.2024
  • Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
  • Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
  • Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
  • Managed training, disciplining and motivating employees.

Sole Proprietor

Modiste Boutique
02.2013 - 08.2016
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
  • Evaluated suppliers to maintain cost controls and improve operations.

Sole Proprietor

American Home Maid Service
03.2003 - 12.2014
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
  • Streamlined business operations for greater efficiency and cost-effectiveness, resulting in improved profit margins.
  • Expanded clientele base using targeted outreach strategies.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Education

High School Diploma -

Greater New Bedford Reginal Vocational High School
New Bedford, MA
06.1980

Skills

  • Social Media Promotion
  • Local Market Expertise
  • Real Estate Marketing
  • Real Estate Software
  • Lease Agreements
  • Relocation assistance
  • Property valuation

Timeline

Licensed Real Estate Agent

Jack Conway & Company
11.2023 - Current

Head Baker

Honey Dew Donuts
02.2016 - 03.2024

Sole Proprietor

Modiste Boutique
02.2013 - 08.2016

Sole Proprietor

American Home Maid Service
03.2003 - 12.2014

High School Diploma -

Greater New Bedford Reginal Vocational High School

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Crystal Almeida