Sofia Mammadova

Highly motivated and recently licensed real estate agent eager to launch a successful career in the real estate industry. Known for excellent communication, customer service, and organizational skills, with a commitment to helping clients achieve their property goals. Dedicated to building trust and long-term relationships with clients through professionalism and attention to detail.

• Confirmed compliance with federal and state laws to enforce regulations and monitor sales. Passionate about real estate and committed to staying informed about market trends and property values.
• Strong social media and digital marketing skills, including creating engaging content to attract potential clients.
• Self-starter with a strong work ethic and a willingness to learn and grow within the industry.

• Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
• Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
• Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
• Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
• Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
• Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
• Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
• Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
• Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
• Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.