Crystal Almeida

• Assisted patients with daily living activities, promoting independence and dignity.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

• Assisted disabled clients to support independence and well-being.
• I worked with multiple clients supporting each one individually in the facility or their home as efficient professional intent.
• Maintained clean, safe and well-organized patient environment.
• Administered medication as directed by physician.
• Supervised daily activities and provided assistance to staff.
• Led patient or group recreational activities for enhanced patient outcomes.
• Minimized injuries to staff or patients through support or restraint to control patient movements.

• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted disabled clients to support independence and well-being.
• Minimized injuries to staff or patients through support or restraint to control patient movements.
• Supervised daily activities and provided assistance to staff.
• Maintained clean, safe and well-organized patient environment.
• Supervised 4 or more clients along side other household staff, contractors and vendors

• Collected over 20 specimens per shift with 100% patient satisfactory rate.
• Collected fluid or tissue samples by using appropriate collection procedures, including venipuncture and PKU collection procedures.
• Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
• Accurately labeled vacutainer tubes with patient name, date and time of collection.
• Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
• Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
• Obtained blood specimens by performing venipunctures and finger sticks numerous times per day.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Tracked collected specimens by initialing, dating and noting times of collection.

• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms

• Applied vital signs to patients.
• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
• Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
• Helped patients effectively manage routine bathing, grooming and other hygiene needs.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

• Managed several work sites in 24 hour time frames.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
• Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Responded quickly to incidents and assessed active situations for security concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Identified violators and escorted departing personnel to guard against theft of property.

Used metal detectors and performed pat-downs and bag searches.

• Enforced dress codes and refused objectionable attire.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

• Managed over 100 customers per shift, with customer satisfaction rate of 100%
• Cash management, transitions including credit card and gift card transactions
• Maintained clean work area and met food standards for preparation
• Opened store and prepared displays to meet company satisfaction.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Counted money in drawers at beginning and end of each shift.
• Managed schedules, accepted time off requests and found coverage for short shifts.

• Managed over 100 customers per shift with 100% customer satisfaction.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Assisted customers with special services, account updates and promotional options.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

• Provided outstanding customer service for customers in fast-paced environment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Maintained energy and enthusiasm in fast-paced environment.
• Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
• Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.

• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Created and led sales promotions and advertising strategies to boost profits and bring in new customers.

• Maintained clean, sanitized and well-organized food preparation zones.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Managed over 100 customers per shift, 100% customer satisfaction.
• Prepared beverages and filled food orders for customers.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Answered customers' questions, recommended items, and recorded order information.
• Processed orders and sent to kitchen employees for preparation.