Crystal Almodovar
Providence
Summary
Dynamic professional with extensive experience in customer service and patient care, notably at Roger Williams Hospital. Proven ability to resolve inquiries efficiently while maintaining HIPAA compliance. Highly adaptable and skilled in data entry, consistently delivering exceptional service and fostering positive relationships with clients and colleagues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
WINDOW CLERK
US Postal Services
Providence
06.2023 - 03.2025
- Serve customers by selling stamps, pricing packages and preparing them for pickup
- Accepting payments for other postal services provided by your branch
- Helping customers with questions about their packages
- Provided excellent customer service by resolving inquiries and complaints promptly
- Operated office equipment such as postage meters and automated mail processing machines
CNA - CERTIFIED NURSING ASSISTANT
Roger Williams Hospital
Providence
03.2020 - 06.2023
- Provided patients/residents with care and companionship
- Aided patients and clients with personal hygiene
- Took care of approximately 13 patients daily
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
CREW MEMBER
Wendy's
Providence
12.2013 - 10.2020
- Worked well with team to complete quality work in deadline-driven environment
- Took over 100 orders
- Stocked products
- Ensured clean, safe, compliant environment
- Managed large sums of cash and credit card information
SALES ASSOCIATE
T-Mobile
Cranston
10.2016 - 05.2020
- Collaborated well with entire team to ensure excellence in service
- Provided positive first impressions to welcome existing, new and potential customers
- Trained and developed new hires in company processes, product knowledge
- Managed over 50 customer per day
- Prepared merchandise for sales floor by pricing or tagging
Education
CERTIFICATE IN EKG TECH -
American Safety Program
Providence, RI08.2022
CERTIFICATE IN PHLEBOTOMY HEALTH CARE -
American Safety Program
Providence, RI08.2022
CNA LICENSE -
Your Choice of CNA Training
Providence, RI06.2021
Skills
- Patient Care and Home care
- Customer service
- Data entry
- Payment processing
Certification
- CERTIFICATE IN EKG TECH, American Safety Program, Providence, RI, 08/01/22
- CERTIFICATE IN PHLEBOTOMY HEALTH CARE, American Safety Program, Providence, RI, 08/01/22
- CNA LICENSE, Your Choice of CNA Training, Providence, RI, 06/01/21
Languages
Spanish, Native
Timeline
WINDOW CLERK
US Postal Services
06.2023 - 03.2025
CNA - CERTIFIED NURSING ASSISTANT
Roger Williams Hospital
03.2020 - 06.2023
SALES ASSOCIATE
T-Mobile
10.2016 - 05.2020
CREW MEMBER
Wendy's
12.2013 - 10.2020
CERTIFICATE IN EKG TECH -
American Safety Program
CERTIFICATE IN PHLEBOTOMY HEALTH CARE -
American Safety Program
CNA LICENSE -
Your Choice of CNA Training