Crystal Baker

• Filtered incoming phone calls and emails escalating only highest priority inquiries to executive leadership
• Worked on special projects and developed strategies for important initiatives
• Managed scheduling and staff coverage logistics for confidential, personal concerns relaying information as intended by senior staff
• Supported office staff by processing correspondence, documents, and reports
• Sent out drivers to assist Number hourly callers based on locations, needs and worker availability.

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• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

• Utilized accurate and detail-oriented instruments to administer vaccines to cattle
• Cared for livestock including feeding and inspecting for injuries or illnesses
• Worked with cattle in cow-calf operation to include daily care, watering, minerals, and practicing stress-free handling
• Marked livestock to protect ownership and identify grades with the use of brands and tags
• Herded livestock to pastures for grazing or to scales, trucks, or other enclosures.

• Directed phone calls to shorten service time and steer conversations towards targeted solutions
• Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems
• Reviewed reports for accounts subject to collection actions
• Supervised staff and provided assistance to meet department and organizational goals
• Connected with prospective, new, and established customers to assess and determine individual needs
• Coordinated with management to review unit performance.

• Boxed, labeled and transported items to support assembly operations.

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• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Followed outlined specifications to implement assembly plans.
• Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
• Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
• Wrapped, boxed and weighed bakery department products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.