Crystal Baker
Midlothian,TX
Summary
Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills in Server role.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
09.2024 - 07.2025
- Moved with diligence to ensure timely execution of orders.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Collaborated with team members to maintain a clean, organized, and efficient retail environment.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Assisted in staff training, increasing overall team efficiency and productivity in the retail environment.
- Coordinated with Customers, delivering exceptional customer service in order to diffuse hostile situations.
Server
El Primo's
07.2023 - 09.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Brookshire Brothers
10.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Penn Foster High School
Online 05-2023
Skills
- Strong work ethic
- Cash handling/ POS operation
- Guest engagement
- Memory retention
- Safe food handling
- Cleanliness standards
- Menu memorization
- Team collaboration
- Suggestive selling
- Regulatory compliance
Timeline
Personal Shopper
Walmart
09.2024 - 07.2025
Server
El Primo's
07.2023 - 09.2024
Cashier
Brookshire Brothers
10.2021 - 03.2023
High School Diploma -
Penn Foster High School
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