Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Ruiz

Lodi,CA

Summary

Experienced in customer service and administrative roles, I am eager to reenter the workforce and secure a position in a professional setting where I can utilize my skills and expertise. With a track record of dependability and punctuality, I am committed to efficiency and effective time management. My goal is to apply my knowledge and experience with a reputable company that offers growth opportunities, allowing me to advance within the organization.

Overview

25
25
years of professional experience

Work History

Personal Shopper

Instacart
01.2022 - Current
  • Cultivated close relationships with customers and built loyal clientele and went the extra mile during deliveries, including doing no contact delivery or helping older customers put groceries away
  • Communicated with customers to clarify order and expedited order for delivery
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly
  • Exceeded customer expectations consistently as evidenced of high customer feedback ratings
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
  • Verified replacement items, selected quality items, and notified when items were due to expire for refund or alternate replacement options
  • Satisfied customers with quick, accurate service under tight deadlines
  • Practiced clean and sanitary shopping and used safety skills, including face masks, and hand sanitizer to protect customers and others

Ruiz Family Daycare
01.2008 - 01.2021
  • Process childcare paperwork for private families and county program enrollments
  • Maintain proper records for timekeeping, meals, and accounting archives
  • Report childcare hours for children enrolled in county program childcare
  • Create monthly/weekly calendar schedule
  • Preserver parental and county relationships focusing on specific childcare needs
  • Prepare daily meals for children
  • Assist children with curricular activities while supervising safety
  • Design age-appropriate activities such as arts/crafts and recreation
  • Provide school drop-offs and pick-ups
  • Assist with homework assignments

Accounting Assistant

Sourcewise (formerly, Council on Aging)
01.2000 - 01.2008
  • Interacted with vendors, member agencies and public to resolve account and billing discrepancies
  • Reconciled A/R from the State of California for CFO and MSSP program
  • Generated and verified fiscal reports and forms on request for administrative staff, outside agencies and the State of California
  • Reviewed and authorized services and payments for 400+ clients within the California Medi-Cal program
  • Organized and maintained vendor/client and payable/receivable filing systems
  • Processed and prepared weekly check runs for vendors
  • Reconciled Petty cash and general office duties such as assisting with greeting incoming clients and answering incoming switchboard calls

Education

General Education Diploma -

Central Independent Studies
San Jose, CA
06.1997

Skills

  • Strong attention to detail
  • Microsoft efficient
  • Service Driven
  • Great Team Player
  • Strong work ethic
  • Detail-Oriented
  • Verbal and written communication
  • Efficient
  • Customer service
  • Highly communicative
  • Order proofing
  • Product picking
  • Order accuracy

Timeline

Personal Shopper

Instacart
01.2022 - Current

Ruiz Family Daycare
01.2008 - 01.2021

Accounting Assistant

Sourcewise (formerly, Council on Aging)
01.2000 - 01.2008

General Education Diploma -

Central Independent Studies

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Rebekah Ruiz