Crystal Barclay

Dynamic Pharmacy Technician with proven expertise at Walgreens Pharmacy, excelling in customer service and insurance processing. Adept at maintaining compliance with FDA and HIPAA regulations while ensuring patient confidentiality. Recognized for rapid learning and attention to detail, consistently enhancing workflow and patient satisfaction in fast-paced environments.

Upon Request

• WALGREENS PHARMACY, Liberty, NY, 01/01/23, Present, Pharmacy Technician, Look up customer information in computer when customers come to pick up medicine, Dispensed medicine to customers under pharmacist's supervision, Enter/type up prescriptions, match patient information, enter insurance information, select medicine prescribed by MD, type in sig as prescribed by MD, enter NPI for MD and refills as prescribed, Count and fill medicines in a timely manner, Process vaccinations
• MANOR PHARMACY, Livingston Manor, NY, 01/01/22, 12/31/23, Pharmacy Technician, Sterilize surfaces and equipment to prepare for pharmacy opening, Select appropriate medicines and measure dosages to fill prescriptions, Sort, stock, and label medication, Process refills when requested by customers, Packaged, labeled, and dispensed prescription medicines, Greet customers and answer questions
• ABC DRUGS INC, New York, NY, 01/01/12, 12/31/21, Pharmacy Manager, Processed new hard copy prescriptions, new electronic prescriptions, and daily refills, Created profiles for new patients with accurate information and insurance updates, Filled prescriptions according to what doctor prescribed, Called insurances for prior authorizations, Prepared medicine bags and medicine trays for deliveries, Placed orders for OTC and prescription medicines, Diligently checked IStop for control substance abuse, Scanned and organized prescriptions for record keeping, Hired and trained new employees, Created work schedule for staff
• CAPITAL ONE, Brooklyn, NY, 01/01/10, 12/31/11, Bank Teller, Processed daily client transactions, including deposits, withdrawals, money transfer, loan payments, and selling cashier's checks, Helped customers open and close checking accounts, credit cards, savings accounts, personal loans and mortgages, Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within company compliance
• Kmart, New York, NY, 01/01/06, 12/31/09, Retail Supervisor, Increased customer loyalty through consistent and dependable service, great attitude, knowledge and efficiency, Key holder of cash till drawer, provided change for cashiers and took deposits when their cash reached maximum limit, Responsible for daily cash deposits, Responsible for assisting with the recruitment, training, development and succession of high performing sales associates, Lead shift meetings to make sure goals were set and met

• Champion of Champions Outstanding Customer Care 2024