Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Black

Sioux Falls,SD

Summary

Dynamic Provider Enrollment Specialist with a proven track record at Sanford, adept at streamlining enrollment processes and enhancing compliance. Skilled in data management and relationship building, I leverage strong communication abilities to resolve provider inquiries efficiently. Committed to continuous learning and improving operational workflows in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Provider Enrollment Specialist

Sanford
Sioux Falls, SD
01.2022 - Current
  • Assisted in gathering and verifying provider documentation for enrollment processes.
  • Supported the completion of applications for various provider types, ensuring compliance with regulations.
  • Collaborated with internal teams to streamline data entry and maintain accurate records in enrollment systems.
  • Conducted preliminary audits on provider files to identify discrepancies and facilitate corrections.
  • Engaged in ongoing training sessions to enhance knowledge of enrollment policies and procedures.
  • Responded to inquiries from providers regarding enrollment statuses and requirements promptly.
  • Monitored updates in federal and state regulations impacting provider enrollment practices.
  • Streamlined provider enrollment processes by implementing efficient data management systems.
  • Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.

Medical Biller

Accredo Specialty Pharmacy
Sioux Falls, SD
01.2020 - 01.2022
  • Processed insurance claims efficiently, ensuring accurate coding and billing practices.
  • Collaborated with healthcare providers to resolve discrepancies in patient billing statements.
  • Reviewed and verified billing data for accuracy, minimizing errors in accounts receivable.
  • Utilized electronic medical record (EMR) systems to streamline billing processes and improve workflow efficiency.

Pharmacy Technician

Cigna
Sioux Falls, SD
05.2014 - 01.2022
  • Managed inventory levels to ensure adequate supply of medications and pharmacy products.
  • Processed prescription orders accurately and efficiently, minimizing errors.
  • Assisted pharmacists in preparing and dispensing medications according to established protocols.
  • Trained new technicians on pharmacy procedures and best practices for customer service.

Education

Master of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
05.2015

Skills

  • Strong communication skills
  • HIPAA compliance awareness
  • Effective written and verbal communication
  • Leadership qualities
  • Relationship building
  • Continuous learning attitude
  • Goal setting

Timeline

Provider Enrollment Specialist

Sanford
01.2022 - Current

Medical Biller

Accredo Specialty Pharmacy
01.2020 - 01.2022

Pharmacy Technician

Cigna
05.2014 - 01.2022

Master of Science - Criminal Justice

Colorado Technical University
Crystal Black