Crystal Booker
Northfield
Summary
Dynamic Office Manager with expertise in scheduling, payroll processing, and account reconciliation. Proven ability to streamline operations, enhance team productivity, and maintain financial accuracy.
Overview
24
24
years of professional experience
Work History
Office Manager
Urban Food Concepts
Macedonia, OH
07.2006 - 02.2026
- Managed daily office operations and workflows to enhance organizational efficiency.
- Coordinated scheduling and logistics for outgoing orders.
- Oversaw inventory management, maintaining accurate stock levels and timely replenishment.
- Implemented new office procedures, improving communication and collaboration among staff.
- Trained and mentored junior staff, fostering a supportive team environment.
- Maintained accurate financial records using QuickBooks, facilitating timely reporting and budget adherence.
- Streamlined administrative processes, reducing paperwork and enhancing data accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
- Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Real Estate Appraiser
First American Equity Home Loan Services
Cleveland, OH
03.2002 - 03.2006
- Conducted comprehensive property evaluations to determine market value and assess investment potential.
- Analyzed comparable sales data to support appraisal conclusions and ensure accuracy.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Completed appraisals on pre-set number of properties to meet weekly production goals.
Education
Bachelor of Science - Biology
Kent State University
Kent, OHNo Degree - Biology
The Ohio State University
Columbus, OHSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Account reconciliation
Timeline
Office Manager
Urban Food Concepts
07.2006 - 02.2026
Real Estate Appraiser
First American Equity Home Loan Services
03.2002 - 03.2006
Bachelor of Science - Biology
Kent State University
No Degree - Biology
The Ohio State University