Crystal Brown
Jacksonville,FL
Summary
I am a consistent, hard working, highly motivated person. I enjoy working with the public. I feel that i am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.
Overview
28
28
years of professional experience
Work History
Deli Associate
Publix
Dothan, AL
07.2021 - 08.2025
Lead Customer Service Representative
Daily's
Jacksonville, FL
10.2019 - 08.2021
- Lead customer service representative on 3rd shift . My duties include cleaning stocking and helping customers from 10pm to 6 am
Stocker
Dollar Tree
Jacksonville, FL
04.2019 - 10.2019
- Stocking shelves in all departments of store
Painter
Lisa Cortez
04.2017 - 06.2019
- Painting interior and exterior homes or businesses
Stocking merchandise in all departments of store
Walmart
02.2015 - 07.2016
Secretary/Treasurer, Owner
Jeffrey Browns Plumbing inc
04.2003 - 11.2008
- Role: I ran the office kept the books and also worked in the field doing plumbing and plumbing service calls.
Office manager
Carrs airconditioning, plumbing and gas inc
01.1998 - 08.2002
- Role: Took all calls and and dispatched work orders to employees. Entered all data with quick books. performed all accounts payable and accounts receivable and payroll.
Education
Associate in science management - College
Colorado Technical University
01.2026
High school diploma - Upper secondary education
Choctawhatchee High School
Fort Walton Beach, FL01.1992
Skills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Supported daily office operations by organizing schedules and managing correspondence Assisted team members with administrative tasks to enhance productivity Coordinated meetings and events to facilitate effective communication
- Enhanced organizational processes to streamline workflow and improve efficiency
- Assisted in daily office operations to maintain efficiency Supported team members with administrative tasks to enhance productivity Organized files and documents for easy access and retrieval
- Executed accurate data entry processes to ensure information integrity
- Assisted customers with inquiries and concerns to enhance satisfaction Supported team members in resolving issues promptly Facilitated communication between departments to improve service delivery
- Facilitated clear oral and written communication to enhance team collaboration
- Oversaw scheduling and calendar management to optimize team productivity
- Managed billing processes to ensure timely and accurate invoicing
- Executed payroll processing to ensure timely and accurate employee compensation
- Assisted in maintaining accurate financial records Supported monthly reconciliation processes Helped prepare financial statements and reports
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere, Anywhere
- Visa Status: Authorized to work in the US for any employer
Fields Of Interest
- Office manager
- Office assistant
- Painting
- Customer service
- Deli Clerk
Accomplishments
- Demonstrated strong leadership as an Assistant Manager by supervising staff, supporting daily operations, and maintaining high customer service standards.
Timeline
Deli Associate
Publix
07.2021 - 08.2025
Lead Customer Service Representative
Daily's
10.2019 - 08.2021
Stocker
Dollar Tree
04.2019 - 10.2019
Painter
Lisa Cortez
04.2017 - 06.2019
Stocking merchandise in all departments of store
Walmart
02.2015 - 07.2016
Secretary/Treasurer, Owner
Jeffrey Browns Plumbing inc
04.2003 - 11.2008
Office manager
Carrs airconditioning, plumbing and gas inc
01.1998 - 08.2002
Associate in science management - College
Colorado Technical University
High school diploma - Upper secondary education
Choctawhatchee High School