CRYSTAL CAGUETE
CERTIFIED NURSING ASSISTANT
DOHA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Courteous Certified Nursing Assistant Student possessing excellent communication, time management and bedside care capabilities. Experienced in performing regular and basic nursing duties under direct supervision of RN. Skillful in checking and recording patient vital signs and assisting with admissions, positioning and discharge of patients. Level-headed Certified Nursing Assistant Student dedicated to assisting nurses and physicians in carrying out treatments. Versatile and compassionate individual skillful in observing patient condition, assisting in carrying out tests and evaluations and taking patient pulse, temperature and blood pressure levels. Strong understanding of medical conditions, medications and terminologies. Committed to providing outstanding care and support.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Spa Therapist
WYNDHAM DOHA WEST BAY
DOHA
01.2021 - Current
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Maintained client treatment records and designed long-term care programs for return customers.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed body wrap application and gentle exfoliation to improve overall skin condition.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Discussed procedures and treatment options with clients.
- Welcomed clients arriving for appointments.
Customer Service Cashier
PARI GALLERY
DOHA
11.2018 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Answered product questions using knowledge of sales and store promotions.
- Referred to price sheets and special sale bulletins to enter price changes.
Spa Therapist
BLUE CLOUD SPA
ZAHLE
12.2015 - 11.2018
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Maintained client treatment records and designed long-term care programs for return customers.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Welcomed clients arriving for appointments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Assisted manager with daily spa operations.
Administrative Officer
PHILIPPINE BLOOS CENTER - PATHOLOGY DEPARTMENT
QUEZON CITY
10.2009 - 11.2015
- Standardized office structures and processes to promote collaboration and increased performance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Delivered performance reviews, recommending additional training or advancements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Prepared agendas and took notes at meetings to archive proceedings.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Scheduled office meetings and client appointments for staff teams.
Education
DIPLOMA IN INFORMATION TECHNOLOGY - Information Technology
Systems Technology Institute
NOVALICHES, PHILIPPINES 06.2007 - 10.2010
CERTIFIED NURSING ASSISTANT - CERTIFIED NURSING ASSISTANT
IMPERIAL MANAGEMENT
DOHA, QATAR 05.2022 - 12.2022
Skills
Recording vital signs
undefinedTimeline
CERTIFIED NURSING ASSISTANT - CERTIFIED NURSING ASSISTANT
IMPERIAL MANAGEMENT
05.2022 - 12.2022
Spa Therapist
WYNDHAM DOHA WEST BAY
01.2021 - Current
Customer Service Cashier
PARI GALLERY
11.2018 - 01.2021
Spa Therapist
BLUE CLOUD SPA
12.2015 - 11.2018
Administrative Officer
PHILIPPINE BLOOS CENTER - PATHOLOGY DEPARTMENT
10.2009 - 11.2015
DIPLOMA IN INFORMATION TECHNOLOGY - Information Technology
Systems Technology Institute
06.2007 - 10.2010
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