Crystal Cardenas

• Greeted visitors and directed them to appropriate personnel, enhancing front desk operations.
• Managed incoming calls and scheduled meetings, ensuring the smooth flow of daily operations.
• Assisted with administrative tasks, contributing to overall office efficiency.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained visitor log for entering and leaving facility for security purposes.
• Assisted with after school activities and events.
• Helped maintain office security by monitoring visitor access and issuing badges.

Handled multi-line phone systems efficiently

Patient registration

Schedule out-patient procedures

Data entry

Obtain pre-authorization for medical procedures

Update, organize and file patient medical records

Worked with Eclinical Software

Collection of copayments

Administer injections

Flu and strep testing

Answering the phone

Give patient registration forms

Data Entry

Update patient’s medical records

Worked with Eclinical Software

Collection of copayments

Administer injections

Flu and Strep testing

Providing customer assistance and product knowledge

Handle monetary transactions (refunds and returns)

Cash register duties including processing payments, entering promotion codes and issuing receipts

Set up store displays for new products

Maintain work area organized and clean