Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Crystal Carmona

Lafayette,IN

Summary

Positive and organized professional with extensive experience as a dental receptionist at Pippin Dental and Braces. Proven ability in appointment scheduling and exceptional customer service, ensuring a welcoming atmosphere for patients. Responsible retail professional with excellent sales, service, and interpersonal skills. Bilingual in Spanish, I excel in communication and multitasking, effectively coordinating between staff and clients to enhance operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Pippin Dental and Braces
Lafayette, IN
01.2024 - 04.2025
  • Managed appointment scheduling for dental consultations and treatments.
  • Assisted patients with insurance verification and billing inquiries.
  • Maintained organized patient records using electronic health systems.
  • Greeted patients warmly upon arrival to ensure a welcoming atmosphere.
  • Coordinated communication between dental staff and patients regarding treatment plans.
  • Handled incoming calls, providing information and directing inquiries as needed.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Scheduled cleanings and dental appointments for patients using appointment software.

Personal Assistant to the Owner

J Sanchez Roofing LLC
Lafayette, Indiana
01.2022 - 12.2024
  • Provided assistance in resolving customer complaints or issues escalated by theowner.
  • Arranged meetings between key stakeholders at request of owner.
  • Developed, maintained and managed daily schedule for Owner.
  • Updated contact lists of vendors, suppliers and customers on behalf of the Owner.
  • Performed general office duties such as photocopying, scanning documents.
  • Screened phone calls and emails to prioritize requests from clients or colleagues.
  • Coordinated events, conferences, seminars and workshops as requested by the Owner.

Personal Shopper

Walmart
West Lafayette, IN
09.2021 - 12.2023
  • Assisted customers in selecting products to meet their specific needs.
  • Coordinated online grocery orders for efficient fulfillment and delivery.
  • Provided personalized shopping experiences through attentive customer service.
  • Resolved customer inquiries and complaints with effective problem-solving skills.
  • Trained new staff on best practices for product selection and customer interaction.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Completed pickup and shopping orders for customers within local area.

Voluntary Assistant

Church of the Blessed Sacrament
West Lafayette, Indiana
08.2023 - 11.2023
  • Supported team in scheduling and coordinating meetings and events.
  • Managed office supplies and maintained inventory for smooth operations.
  • Organized files and maintained electronic records for easy access.
  • Professionally greeted visitors and guests.
  • Organized and maintained filing systems for documents and records.
  • Answered incoming calls, responded to emails, faxes, and other inquiries from customers and vendors.
  • Stocked inventory and ordered office and kitchen supplies.
  • Received and distributed mail, letters and packages.

Education

Associate of Applied Science - Dental Assisting

Ivy Tech Community College of Indiana
Lafayette, IN
05-2026

High School Diploma -

William Henry Harrison High School
West Lafayette, IN
05-2023

Skills

  • FLUENT in Spanish
  • Appointment scheduling
  • Customer service skills
  • Retail experience
  • Teamwork and collaboration
  • Communication skills
  • Verbal and written communication
  • Friendly and outgoing
  • Excellent multitasking capability
  • Sales trends
  • Fashion sense
  • Shelf stocking
  • Merchandise display
  • Beauty product knowledge
  • Organization skills
  • Active listener

Certification

  • BLS (CPR & AED) Certified

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Dental Receptionist

Pippin Dental and Braces
01.2024 - 04.2025

Voluntary Assistant

Church of the Blessed Sacrament
08.2023 - 11.2023

Personal Assistant to the Owner

J Sanchez Roofing LLC
01.2022 - 12.2024

Personal Shopper

Walmart
09.2021 - 12.2023

Associate of Applied Science - Dental Assisting

Ivy Tech Community College of Indiana

High School Diploma -

William Henry Harrison High School

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