CRYSTAL CASTANEDA
Stockton,USA
Summary
Highly driven and detail-oriented leader with a desire to expand the current skill set. An Efficient Server known for productivity and the ability to complete tasks swiftly. Specializing in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
8
8
years of professional experience
Work History
Server
Misaki Sushi & Bar
Stockton, CA
01.2020 - Current
- Developed a self-reliant and efficient team through frequent coaching and collaboration.
- Delivered training and ongoing support to new hires for effective integration.
- Managed food and beverage orders efficiently for multiple tables.
- Educated customers on menu items and daily specials effectively.
- Resolved customer complaints promptly to enhance dining experience.
- Resolved customer complaints promptly to enhance the dining experience.onal manner.the
- Provided exceptional customer service with a strong focus on attention to detail.
Key Holder/Cashier
Rubys
Stockton, CA
11.2017 - 12.2019
- Provided an excellent routine for closing and opening procedures.
- Attentive management of the cash register.
- Excellent customer service skills and attention to detail.
- Extensive product knowledge and suggestive selling.
- Maintained the store clean and sanitary.
- Trained new staff on operational procedures and customer service standards.
- Processed cash transactions accurately and maintained cash register security.
Education
B.S. - Social Science
Stanislaus State University
Stanislaus, CA05-2025
Associate of Arts - Humanities
San Joaquin Delta College
Stockton, CA05-2022
High School Diploma -
Lincoln High School
Stockton, CA05-2019
Skills
- Customer service
- Attention to detail
- Teamwork
- Leadership skills
- Multi-task
- Facilitating new hire training
- Adaptability
- Empathy
- Strong work ethic
- Memory retention
Languages
Spanish
Professional
Timeline
Server
Misaki Sushi & Bar
01.2020 - Current
Key Holder/Cashier
Rubys
11.2017 - 12.2019
B.S. - Social Science
Stanislaus State University
Associate of Arts - Humanities
San Joaquin Delta College
High School Diploma -
Lincoln High School
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