Summary
Overview
Work History
Education
Skills
References
Employments
Timeline
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Crystal Chavez

Spencerport,United States

Summary

Capability to thrive in both independent and collaborative work environments. Goal Driven. Exceptional communicant, wring, problem solving and computer skills. Outstanding knowledge of customer service and sales. Established quality standards of work ethic. Ability to grasp and put into application new, creave, and innovated ideas. Friendly and Approachable. Able to take constructive criticism.

Overview

6
6
years of professional experience

Work History

Bartender

Mariscos Altamar
07.2020 - 09.2021
  • Responsible for opening and closing tasks
  • Performed in high pressure, high traffic environment
  • Interacting with bar guests providing excellent customer service
  • Memorizing orders and drinks to ensure the right amount of alcohol and orders go out right and in a timely manner.

Carside/Expo/Bartender

Applebees
03.2016 - 06.2020
  • Assures food goes out in a timely manner and ensures food temperature is accurate
  • Assures Togo Orders are precise and delivered
  • Keeps the Kitchen Line Under Control
  • Food runner
  • Customer Service
  • Fast pace handling money and delivering drinks
  • Communication with servers
  • Memorization of all recipes for drinks.

Learning Quality Trainer

Amazon
  • Focuses on driving down quality for inbound.
  • Prioritizes Safety in the building with consistent safety violation callouts, escalating to leadership.
  • Assist Operations with there daily tasks (completing Apollo audits, guiding PAs with assisted coaching)
  • Continually engages with the AA building report to gain trust to help improve each AA's quality on a daily basis. Achieved the goal to drive down MEs, DEIS, DPMO under threshold with the consistent coachings.

Outbound AFE Pack PA / Problem Solve PA / Flow PA

Amazon
  • Prioritizing safety day in and day out
  • Runs process daily to achieve rates while setting goals above rates to push out CPTs faster
  • Maintains a safe and clean environment for AAs
  • Coaches AAs to standard of work on a daily basis
  • Ability to read and understand FCresearch and Rodeo and track CPTS
  • Keeping the building flowing by running Flow Desk, calling out and also floating to clear jams
  • Completing coding, GCAs, staffing on daily basis.

Education

Associates Degree in Liberal Arts -

UNM VC
05.2014

Skills

  • COMMUNICATION
  • PROBLEM SOLVING
  • TEAM BUILDING
  • QUALITY ASSURANCE
  • TIME MANAGEMENT
  • CRITICAL THINKING
  • ADAPTABILITY
  • COACHING AND PERFORMANCE
  • MANAGEMENT
  • Safety

References

  • ALEJANDRO SIAS, (575) 489-7107
  • JESSICA BARELA, (505) 435-4339
  • MARA MURILLO, (505) 610-9002

Employments

  • AMAZON, FULFILLMENT CENTER, 10/01/2021
  • APPLEBEES, Mar 2016 - Jun 2020, 03/01/2016, 06/01/2020
  • MARISCOS ALTAMAR, Jul 2020 - Sep 2021, 07/01/2020, 09/01/2021

Timeline

Bartender

Mariscos Altamar
07.2020 - 09.2021

Carside/Expo/Bartender

Applebees
03.2016 - 06.2020

Learning Quality Trainer

Amazon

Outbound AFE Pack PA / Problem Solve PA / Flow PA

Amazon

Associates Degree in Liberal Arts -

UNM VC

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Crystal Chavez